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Sales Associate - Soma

Soma, Columbus, Ohio, United States, 43221

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divh2Retail Sales Associate/h2pThe Sales Associate is responsible for supporting management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!/ph3Functional Responsibilities/h3pDrive for Results/pulliMeets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires./liliMaintains knowledge of current sales and promotions; maintains pricing and visual standards./liliMaintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by management./liliParticipates in visual directives including monthly store sets and sales floor maintenance./li/ulpCustomer Experience/pulliPromotes the most amazing personal service (maps) principles and standards as demonstrated in our selling models and offers a cohesive omni channel experience./liliEnsures prompt resolution of customer concerns./liliEnsures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices./liliReinforces buying decisions at the checkout and achieves add on goals including gift card sales./liliSigns up clients for reward program./liliBuilds and maintains a solid customer following through clienteling and wardrobing./liliKnows current product fit and style assortment offerings in store and on-line./liliMaintains consistent client communication through utilization of our clienteling tools; style connect and customer book./li/ulpOperational Excellence/pulliSupports replenishment activities that keep the store full and abundant./liliAssists with locate fulfillment./liliAssists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed./liliAssist with boutique cleanliness and organization./li/ulpTeamwork and Growth/pulliPromotes an inclusive, collaborative approach to problem solving./liliSeeks personal developmental opportunities and readily solicits feedback./liliOther duties as assigned./li/ulh3Competencies/h3pCulture/ppLiving the Chicos FAS values and guiding principles by demonstrating customer focus, instilling trust, driving engagement and delivering results with high performance./ppManages Complexity/ppMaking sense of complex, high quantity, and sometimes contradictory information to effectively solve problems./ppPlans and Aligns/ppPlanning and prioritizing work to meet commitments aligned with organizational goals./ppOrganizational Savvy/ppManeuvering comfortably through complex policy, process, and people-related organizational dynamics./ppCourage/ppStepping up to address difficult issues, saying what needs to be said./ph3Qualifications/h3pHigh school diploma or equivalent/ppRetail or sales experience preferred/ppFor the following states: AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA, must be 16 years of age or older/ppFor all other states, must be 18 years of age or older/ppExcellent communication skills/ppExcellent customer service skills/ppAble to learn or adapt to technology provided by the company/ppStrong organizational skills and ability to multi-task in a fast-paced environment/ppAble to communicate with customers, associates, and management/ppRegular attendance is essential to this position to ensure adequate coverage to meet company objectives./ppAbility to work a flexible work schedule, including nights, weekends, and holidays is required/ph3Physical Requirements/h3pConstant walking/standing- 67-100% of 8-hour shift/ppOccasional lifting up to 50 lbs.- 1-33% of 8-hour shift/ppFrequent climbing- 34%-66% of 8-hour shift/ppThe wage range for this position is $11.00 - $13.75. Successful candidates wage rates will be determined based on their individual qualifications for the position./p/div