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Sales Associate - Soma

Soma, Shrewsbury, New Jersey, United States, 07702

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divh2Retail Sales Associate/h2pThe Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!/ph3Functional Responsibilities/h3pDrive for Results/pulliMeets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires./liliMaintains knowledge of current sales and promotions; maintains pricing and visual standards./liliMaintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management./liliParticipates in visual directives including monthly store sets and sales floor maintenance./li/ulpCustomer Experience/pulliPromotes the Most Amazing Personal Service (MAPS) principles and standards as demonstrated in our selling models and offers a cohesive omni channel experience./liliEnsures prompt resolution of customer concerns./liliEnsures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices./liliReinforces buying decisions at the checkout and achieves add on goals including gift card sales./liliSigns up clients for reward program./liliBuilds and maintains a solid customer following through clienteling and wardrobing./liliKnows current product fit and style assortment offerings in store and on-line./liliMaintains consistent client communication through utilization of our clienteling tools; Style Connect and Customer Book./li/ulpOperational Excellence/pulliSupports replenishment activities that keep the store full and abundant./liliAssists with locate fulfillment./liliAssists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed./liliAssist with boutique cleanliness and organization/li/ulpTeamwork and Growth/pulliPromotes an inclusive, collaborative approach to problem solving./liliSeeks personal developmental opportunities and readily solicits feedback./liliOther duties as assigned./li/ulh3Competencies/h3pCulture/ppLiving the Chicos FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance./ppManages Complexity/ppMaking sense of complex, high quantity, and sometimes contradictory information to effectively solve problems./ppPlans and Aligns/ppPlanning and prioritizing work to meet commitments aligned with organizational goals./ppOrganizational Savvy/ppManeuvering comfortably through complex policy, process, and people-related organizational dynamics./ppCourage/ppStepping up to address difficult issues, saying what needs to be said./ph3Qualifications/h3pHigh School diploma or equivalent/ppRetail or sales experience preferred/ppFor the following states: AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA, must be 16 years of age or older/ppFor all other states, must be 18 years of age or older/ppExcellent communication skills/ppExcellent customer service skills/ppAble to learn or adapt to technology provided by the company/ppStrong organizational skills and ability to multi-task in a fast-paced environment/ppAble to communicate with customers, Associates, and Management/ppRegular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required/ph3Physical Requirements/h3pConstant Walking/Standing- 67-100% of 8-hour shift/ppOccasional Lifting up to 50 lbs.- 1-33% of 8-hour shift/ppFrequent Climbing- 34%-66% of 8-hour shift/ppStarting at $15.92 - $19.90./hour or city/local minimum wage as applicable. The Company offers a wide range of benefit plans including health care plans, dental plans, vision plans, 401(k) plan, paid time off, life insurance, short- and long-term disability insurance, employee assistance program and our employee discount program./p/div