Wellness Membership Advisor (WMA)

divh2Elements Massage Whitefish Bay Job Opportunity/h2pElements Massage Whitefish Bay is looking for an engaging, fearless, outgoing personality to lead the sales and customer service of potential clients and current members. Our business is built on Wellness Program sales and we award our team when we meet our objectives./ph3Responsibilities/h3pElements Massage Whitefish Bay is looking for a Wellness Sales Associate / Customer Service Associate to:/pulliCreate an exceptional massage experience for all the clients every time they enter the studio./liliInform all clients about the benefits of the Elements Massage Wellness Program, a no hassle membership plan./liliFollow our proven sales process to enroll clients into the Elements Massage Wellness Program./liliBe the first and final face of hospitality, whether on the phone or in the studio./liliEnsure the client appointment paperwork and payment process is brief, painless, and accurate./liliWork as a team with our Managers and Massage Therapists to create an environment where clients are the center of our world./li/ulpSkills:/pulliAbility to follow our proven sales process to sell the monthly Elements Massage Wellness Program and build customer loyalty./liliThe right candidate must like talking, but more importantly, love listening to all new clients, established clients, and prospective clients./liliThe right candidate can turn every incident of client criticism to a story of great customer service./li/ulpQualifications:/pulliPrior retail sales experience required; selling memberships, products or services in person to potential clients./liliCustomer Service in a spa like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution./liliFamiliarity with modern office tools and systems; scheduling and payments are all processed with easy to learn computer programs./liliAbility to manage multiple priorities simultaneously, all while maintaining a smile on your face and in your voice./liliDriven to create the best work environment for the employees and the best experiences for the client./li/ulpBenefits:/pulliCommissions for sales and upgrades/liliBonuses based on monthly conversion numbers/liliDental and vision insurance to all full time employees/liliA complimentary monthly massage at the studio/li/ulpWe are an equal opportunity employer./ppIf working in a rewarding sales environment in a great massage studio sounds exciting, you should apply today!/ppJob Types: Full-time, Part-time, must be available Sunday mornings/ph3Legal Disclaimer/h3p2023 Elements Therapeutic Massage, LLC (ETM). Each Elements Massage studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners studios are their employees, not those of ETM. Elements Massage + design are registered trademarks owned by ETM./p/div