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Account Service Representative

Atlanta Staffing, Atlanta, Georgia, United States, 30301

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Job Opportunity at U.S. Bank

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more oftenthat's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel atall from Day One. Elavon is looking for an Account Service Representative to join our rapidly growing digital sales team! The ASR will be a key member of Elavon's Digital Distribution organization, winning new customers via digital experiences. This role will be measured on sales enablement and efficiency, pipeline support, administrative process impact and revenue contribution. Job Functions: Providing general administrative support to the Digital Sales team. Handling lower value and less complex sales and completing administrative tasks. Other key areas of responsibility will include: Assist the Sales team with administrative tasks. Contact customers on behalf of US Bank Merchant Services to follow up on inbound queries (i.e. sales opportunities). Proactively contact US Bank Merchant Services prospects and customers with information surrounding products and services. Prospect and build a pipeline of qualified leads by contacting existing and new customers via outbound phone calls and emails. Track all contacts and activities in the CRM database. Qualify prospects by using strategic questioning techniques. Identify and overcome objections and execute follow-up actions. Demonstrate high motivation, integrity, and competence to work in a fast-paced team environment. What You'll Bring: Experience and interest in the payments or SaaS industry considered an asset. Strong adaptability and inclination for experimentation to meet evolving business needs. High energy and comfortable with digital tools and technologies to drive sales productivity. Coachability

seek feedback that will improve the team's performance. Excellent communication and interpersonal skills (verbal and written). Experience using Salesforce.com or another CRM, and Microsoft suite of office products. Basic Qualifications: High school diploma or equivalent. Typically three to five years of customer service experience. Location: Atlanta, GA Required Schedule: Monday through Friday, 10am to 7pm ET Benefits: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements).