Domestic Service Representative

divh2Domestic Service Representative/h2pWere not in the shipping business; were in the information business - Peter Rose, Expeditors Founder/ppWe take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems./ppOur mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - theyre chances to grow, do what you love and build a career with us!/ppScope of position: Maintains a heightened level of service to our customers through efficient timely execution of daily operations and data integrity while exhibiting Expeditors culture./ppKey responsibilities:/pulliEnsure accurate and timely client billing, including dispute resolution/liliUnderstand customer expectation to ensure all the elements of the SOP and KPIs are met/liliEnsure compliance to company policies and external regulations/liliComplete cross training in order to support team coverage/liliProfessionally represent Expeditors to our customers, service providers, and government agencies/li/ulpExpectations:/pulliContinually identify areas to improve efficiency/liliEmbrace and adopt technology to optimize their ability to complete their work/liliAchieve standard of 52 hours training per year, including all mandatory trainings/liliDrive and develop customer relationship in order to exceed their expectations/liliHave a sense of urgency, be willing to help by offering solutions/liliEnsure smooth and timely shipment process flow/liliEnsure accurate and timely data entry into our operational system based on defined metrics/liliTrack and trace shipments/liliProvide proactive and clear communication to internal and external customers/li/ulp* Local applicants only */ppQualifications:/pulli1-3 years accounts payable and general accounting experience/liliProficiency in Microsoft products including Word and Excel/liliStrong Excel skills, including report preparation, VLOOKUP, Pivot Table, and more/liliExcellent verbal and communication skills/liliDetail oriented, well-organized self-starter with strong time management skills/liliAbility to multi-task and work independently or with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness/liliOpen to change and willing to learn new skills/liliSound understanding of accounting-related principles and relevant software/liliFully proficient with various software applications (mainframe systems)/lili10-key by touch/liliFunctions efficiently in a high stress environment/liliWilling to work overtime/liliAn intimate understanding of Export Compliance/liliCertifications including Certified Export Clearance Specialist, Dangerous Goods

Ground and Air, IATA/FIATA, Export Compliance Specialist, Customs Broker, Sales Certification, Transition and Implementation/li/ulpExpeditors offers excellent benefits:/pulliPaid vacation, holiday, sick time/liliHealth plan: medical, prescription drug, dental, and vision/liliLife and long term disability insurance/lili401(k) retirement savings plan (US only)/liliEmployee stock purchase plan/liliTraining and personnel development program/liliExpected compensation $18.00 to $22.00 per hour./li/ulpAll your information will be kept confidential according to EEO guidelines./p/div