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Business Analyst - Fraud

Koalafi, Richmond, Virginia, United States, 23214

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divh2Business Analyst - Fraud/h2pAt Koalafi, we believe in a world where no one has to put an important purchase on hold. Thats why were making it easier for more people to pay for big purchases over time./ppRetailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers, while increasing sales and strengthening customer loyalty. Their 2M+ customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers./ppInterested in learning more about how were transforming the financing experience and joining our team?/ph3What Youll Do/h3pFraud is one of the largest challenges plaguing financial institutions today, with an estimated $27 billion in annual losses from identity theft alone. In addition to identity theft, there is a growing trend of synthetic IDs, manipulated IDs, and abuse of family/friends./ppKoalafi is seeking a Business Analyst Fraud Strategy to deliver high-impact analysis and insights that drive informed decision-making and enable profitable portfolio growth. In this role, you will report to the Director of Fraud Strategy Analytics and analyze fraud performance, investigate emerging patterns, and develop fraud defenses using identity data, behavioral signals, and machine learning based models and risk indicators./ppYou will be a hands-on analyst who can move from data exploration insight strategy recommendation execution, supporting fraud strategy and risk operations. You will partner closely with Data Science, Technology, Product, and Risk Operations./ppThis is an opportunity to join a high-growth fintech and make measurable impact on fraud losses, approvals, and customer experience./ph3Responsibilities/h3ulliDesign and optimize fraud defense strategies (rules, policies, thresholds, decision logic) to maximize NPV while balancing operational load and customer impact./liliMonitor fraud performance across the portfolio, proactively identifying shifts in risk patterns, approval rates, and operational volumes./liliInvestigate emerging fraud patterns and root causes, translating trends into actionable recommendations./liliBuild and maintain fraud analytics infrastructure elements, including dashboards, automated reports and recurring monitoring pipelines./liliConduct cost-benefit and lift analysis for new vendor data products and alternative risk signals./liliProvide analytical support to Risk Operations partners./liliPresent analytical insights and recommendations to stakeholders and leadership in clear, compelling formats that drive informed decision-making./li/ulh3About You/h3ulliBachelors degree in a quantitative or analytical field (e.g., Engineering, Mathematics, Economics, Statistics, etc.)/lili1-3 years of experience in business analysis, data analytics or a related field/liliStrong SQL skills and experience working with large datasets/liliProficiency in Python for analysis and automation/liliAbility to translate complex analysis into clear, actionable insights/liliAptitude for learning new subject matter knowledge and technical tools/liliCuriosity and persistence in investigating unexpected trends and anomalies/liliStrong communication skills (written and verbal) and ability to influence through data/liliAnalytical mindset with strong quantitative intuition/li/ulh3Preferred Qualifications/h3ulli2+ years of experience as a business analyst at a financial institution or adjacent industry such as insurance, health tech/liliExperience with analytical tooling such as dbt, Snowflake, Databricks, Tableau, or similar/liliFamiliarity with A/B testing, statistical analysis, and experiment design/liliExperience in fraud strategy or credit risk/li/ulh3Why Choose Koalafi/h3pA career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation, trust, and ownership. Youll get outside your comfort zone, build meaningful relationships, and most of all, take charge of projects that ultimately help people get the things they need most./ph3Benefits/h3pAt Koalafi, you will have a direct impact on our products and help shape the companys success. We offer competitive compensation benefits packages to keep you at your best:/pulliComprehensive medical, dental, and vision coverage/lili20 PTO days + 11 paid holidays/lili401(k) retirement with company matching/liliStudent Loan Tuition Reimbursement/liliCommuter assistance/liliParental leave (maternal + paternal)/liliInclusion and Associate Engagement Programs/li/ulh3Who We Are What We Value/h3ulliWe focus on whats most important/liliWe set clear expectations and deliver/liliWe embrace challenges to reach our full potential/liliWe ask, How can this be better?/liliWe move fast together/li/ul/div