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Sr. Director, Technical Program Management (AI/ML)

Capital One, San Francisco

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Sr. Director, Technical Program Management (AI/ML)

Are you interested in leading programs that deliver on critical business goals and build large‑scale products and platforms?

About Capital One

We’re changing banking for good, dedicated to fostering a world where everyone has an equal opportunity to prosper. We think beyond traditional banking, always innovating and inspiring.

About the Team

As a Sr. Director of TPM on Capital One’s Enterprise product & platform organization, you will help build solid platforms on mobile and web surfaces to deliver incredible customer experiences.

Responsibilities

  • Lead and deliver complex technical programs across platforms and services.
  • Build and lead a world‑class team of technical program managers.
  • Drive technology focused discussions with senior leadership.
  • Communicate and collaborate across product, engineering, design, and data science.
  • Execute projects with deep focus on accountability and results.
  • Manage cross‑team collaboration across functions and reporting boundaries.

Qualifications

  • Strong technical background building scalable platforms, products, or services.
  • Proactive identification and mitigation of technical risks.
  • 9+ years of experience in technical program management.
  • Bachelor's degree in a related technical field.
  • Exceptional communication, collaboration, problem solving, and influencing skills.
  • Quantitative approach to problem solving and a systems thinker.
  • Experience building distributed systems and highly available services using cloud computing services, preferably AWS.
  • Experience with Agile delivery.
  • Experience in highly regulated environment.
  • ML experience is preferred (design, building, and deploying models).

Preferred Qualifications

  • 9+ years designing and building data‑intensive solutions using distributed computing.
  • At least 2 years with full ML development lifecycle.
  • 5+ years building distributed systems & mobile products & platforms.
  • ML industry impact through conference presentations, papers, open source contributions, or patents.
  • Master’s/MBA a plus.

Seniority Level

Director

Employment Type

Full‑time

Job Function

Information Technology

Capital One is an equal opportunity employer (EOE, including disability/vet). No agencies please. Capital One promotes a drug‑free workplace.

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