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Growth Analyst (m/f/d)

Trusted Shops, New Bremen, Ohio, United States

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Overview Join Trusted Shops and help us build trust in the digital world!

We develop SaaS solutions for over 30 million consumers and 30,000 businesses across Europe. Our products – including the Trustmark, Buyer Protection, and eTrusted review platform – have been driving trust for more than 25 years.

As a

Growth Analyst (m/f/d) , you turn complex data into clear insights that drive business decisions. You help build a reliable, connected data landscape and enable teams across Trusted Shops to confidently use data for optimization, experimentation, and strategic initiatives.

Responsibilities

Build, maintain, and optimize

business, funnel, and customer journey dashboards

(e.g. payment, cancellation)

Ensure

data quality, consistency, and clear metric definitions

across reports and tools

Act as a

central point of contact for data-related questions , supporting stakeholders with interpretation and validation

Analyze

user behavior, segments, funnels, and lifecycle metrics

to uncover actionable insights

Evaluate

high-impact experiments

(e.g. pricing, conversion, process changes) and ensure valid tracking and interpretation

Act as a trusted advisor to your

Business-, Customer Journey and Product colleagues

on data interpretation and decision-making

Support strategic projects through

data integration, cleanup, and model optimization

Help reduce

data silos

by connecting multiple data sources and enabling end-to-end data flows

Your profile

3+ years of experience in

Data Analytics, Product Analytics, or Business Intelligence , ideally in SaaS, eCommerce, or B2C

Strong

SQL skills

and solid understanding of

data modeling principles

Hands-on experience with

BI and analytics tools

(e.g. Looker, Tableau, Power BI, Metabase, Amplitude)

Confident working with

funnel, lifecycle, and core SaaS KPIs

Experience in using

AI

to optimize workflow

Experience collaborating in

cross-functional teams

Analytical, solution-oriented mindset with strong attention to detail

Excellent communication skills – you can turn data into clear business stories

Fluent in English;

German is a strong plus

What we offer you

Hybrid work:

Combine flexible remote work with team time in the office

Workation:

Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway

Permanent contract with Europe\'s trusted brand

28 vacation days + 2.5 additional days off at Christmas, New Year\'s Eve and Carnival

Buddy programme (an experienced trustee is at your side)

Individual training opportunities

Health Pass (free online and offline sports, fitness and health courses)

BUILD A COMMUNITY OF TRUST WITH US - #cometotrust

Not sure if you are what we are looking for? Apply!

At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.

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