Business Analyst- Technology & Enterprise Systems
Tatte Bakery & Cafe, Boston, Massachusetts, us, 02298
Overview
Support enterprise technology implementations and enhancements (ERP and other core systems). Participate directly in system configuration, data setup, testing, and go-live activities. Coordinate with vendors and implementation partners throughout project lifecycles. Assist with cutover planning and post-go-live stabilization.
Key Responsibilities
Project & Implementation Support: Support enterprise technology implementations and enhancements (ERP and other core systems); participate directly in system configuration, data setup, testing, and go-live activities; coordinate with vendors and implementation partners throughout project lifecycles; assist with cutover planning and post-go-live stabilization.
Business & Systems Analysis: Gather, document, and validate business and functional requirements; translate operational workflows into system and integration requirements; create process flows, current/future state maps, and gap analyses; support prioritization of work based on business impact and readiness; partner closely with Operations, Supply Chain, Finance, and IT stakeholders.
Operational Understanding & Change Enablement: Develop a strong understanding of café, kitchen, bakery, or commissary workflows; support change management, training readiness, and adoption efforts; ensure solutions align with how teams actually operate, not just theoretical models.
Testing & Quality Assurance: Develop and execute test plans and test cases; coordinate and support user acceptance testing (UAT); validate data accuracy, integrations, and end-to-end workflows; track, triage, and help resolve defects and issues.
Qualifications Required
3–6 years of experience as a Business Analyst or Systems Analyst
Experience supporting operations-focused or enterprise systems
Strong requirements gathering and documentation skills
Comfortable working hands-on during implementations and go-lives
Excellent communication and stakeholder partnership skills
Preferred
ERP implementation experience (NetSuite, Oracle, SAP, Sage, etc.)
Experience in food service, hospitality, retail, or manufacturing environments
Exposure to inventory, recipe, production, or POS systems (e.g., Toast, Crunchtime)
Familiarity with Agile or hybrid delivery models
Core Competencies
Systems Thinking: Connects business needs to scalable technical solutions
Execution Focus: Drives work through configuration, testing, and launch
Stakeholder Partnership: Builds trust across IT and business teams
Analytical Rigor: Identifies gaps, risks, and dependencies early
Adaptability: Thrives in complex, fast-moving project environments
Benefits & Perks
Competitive pay - ranging from $110,000 - $120,000 depending on experience.
401(k) (with a vesting match)
Health, dental and vision insurance
Paid vacation time and paid sick time
Free employee assistance program services
Free drinks and generously discounted meals
Exciting potential for growth
Tatte is an E-Verify employer.
#J-18808-Ljbffr
Key Responsibilities
Project & Implementation Support: Support enterprise technology implementations and enhancements (ERP and other core systems); participate directly in system configuration, data setup, testing, and go-live activities; coordinate with vendors and implementation partners throughout project lifecycles; assist with cutover planning and post-go-live stabilization.
Business & Systems Analysis: Gather, document, and validate business and functional requirements; translate operational workflows into system and integration requirements; create process flows, current/future state maps, and gap analyses; support prioritization of work based on business impact and readiness; partner closely with Operations, Supply Chain, Finance, and IT stakeholders.
Operational Understanding & Change Enablement: Develop a strong understanding of café, kitchen, bakery, or commissary workflows; support change management, training readiness, and adoption efforts; ensure solutions align with how teams actually operate, not just theoretical models.
Testing & Quality Assurance: Develop and execute test plans and test cases; coordinate and support user acceptance testing (UAT); validate data accuracy, integrations, and end-to-end workflows; track, triage, and help resolve defects and issues.
Qualifications Required
3–6 years of experience as a Business Analyst or Systems Analyst
Experience supporting operations-focused or enterprise systems
Strong requirements gathering and documentation skills
Comfortable working hands-on during implementations and go-lives
Excellent communication and stakeholder partnership skills
Preferred
ERP implementation experience (NetSuite, Oracle, SAP, Sage, etc.)
Experience in food service, hospitality, retail, or manufacturing environments
Exposure to inventory, recipe, production, or POS systems (e.g., Toast, Crunchtime)
Familiarity with Agile or hybrid delivery models
Core Competencies
Systems Thinking: Connects business needs to scalable technical solutions
Execution Focus: Drives work through configuration, testing, and launch
Stakeholder Partnership: Builds trust across IT and business teams
Analytical Rigor: Identifies gaps, risks, and dependencies early
Adaptability: Thrives in complex, fast-moving project environments
Benefits & Perks
Competitive pay - ranging from $110,000 - $120,000 depending on experience.
401(k) (with a vesting match)
Health, dental and vision insurance
Paid vacation time and paid sick time
Free employee assistance program services
Free drinks and generously discounted meals
Exciting potential for growth
Tatte is an E-Verify employer.
#J-18808-Ljbffr