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Retail Sales Associate / Customer Service

Elements Massage, Madison, Wisconsin, United States, 53711

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Retail Sales Associate

Are you passionate about wellness, people, and creating feel-good experiences? If you're looking for a role where you can make a real difference in clients' lives every single day, we'd love to meet you! Our Retail Sales Associates are the heart of the studio

creating calm, connection, and confidence from the moment a client walks through the door. Why You'll Love Working With Us

Pay: $13$16 per hour (based on experience; negotiable) Bonuses: Monthly bonuses tied to conversion performance Commission: Earn commission on wellness plan sales Extra Incentives: Opportunities to earn $300+ in additional bonuses Benefits: Medical insurance Wellness Perks: Enjoy a complimentary massage every month A supportive, uplifting team in a relaxing spa environment What You'll Be Doing

Guide clients through our monthly Elements Wellness Program using a proven, feel-good sales process Create genuine connections with new and returning clients by listening first and serving thoughtfully Deliver exceptional hospitality and personalized service Turn questions or concerns into moments of trust and outstanding care Assist with scheduling, payments, and daily studio operations using easy-to-learn systems Who We're Looking For

Someone who enjoys talking

but truly loves listening Retail sales experience preferred, especially with memberships or service-based sales Customer service experience in a spa, wellness, or hospitality setting is a plus Comfortable using computers and modern scheduling/payment tools Self-motivated, reliable, and able to stay productive during slower moments Passionate about wellness, teamwork, and creating beautiful client experiences