Job Opportunity: Order Management Specialist
Accurately enter customer orders into the system and validate all order details to ensure completeness and accuracy. Perform order validation and exception resolution, including pricing issues. Handle order-related issues or customer complaints promptly and efficiently. Maintain accurate records of all orders, purchase orders, and order confirmations. Collaborate with team members to deliver high-quality work by interacting with customers and providing exceptional service. Monitor orders, process credits/cancellations, and handle purchase order revisions. Manage customer service issues related to returns, exchanges, and order modifications. Work closely with sales, logistics, and finance teams to ensure seamless order processing. Handle inbound customer calls and emails regarding orders, products, and services. Required Qualifications: High school diploma or equivalent. 2+ years in order management, customer service or related field. Familiarity with order processing systems and software, such as SAP, Oracle or CRM. Patience, empathy, and professionalism. Good communication abilities, including written and verbal. Good problem-solving skills. High degree of accuracy and attention to detail. Monday - Friday Hybrid - 3 days in office, 2 days WFH. Job Type & Location: This is a Contract to Hire position based out of Menomonee Falls, WI. Pay and Benefits: The pay range for this position is $18.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Application Deadline: This position is anticipated to close on Feb 6, 2026. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Accurately enter customer orders into the system and validate all order details to ensure completeness and accuracy. Perform order validation and exception resolution, including pricing issues. Handle order-related issues or customer complaints promptly and efficiently. Maintain accurate records of all orders, purchase orders, and order confirmations. Collaborate with team members to deliver high-quality work by interacting with customers and providing exceptional service. Monitor orders, process credits/cancellations, and handle purchase order revisions. Manage customer service issues related to returns, exchanges, and order modifications. Work closely with sales, logistics, and finance teams to ensure seamless order processing. Handle inbound customer calls and emails regarding orders, products, and services. Required Qualifications: High school diploma or equivalent. 2+ years in order management, customer service or related field. Familiarity with order processing systems and software, such as SAP, Oracle or CRM. Patience, empathy, and professionalism. Good communication abilities, including written and verbal. Good problem-solving skills. High degree of accuracy and attention to detail. Monday - Friday Hybrid - 3 days in office, 2 days WFH. Job Type & Location: This is a Contract to Hire position based out of Menomonee Falls, WI. Pay and Benefits: The pay range for this position is $18.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Application Deadline: This position is anticipated to close on Feb 6, 2026. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.