Corporate Director of Human Resources
Phoenix American Hospitality LLC, Dallas, Texas, United States, 75215
Job Description
At PAH Management, the
Corporate Director of Human Resources
is responsible for leading the strategic direction, development, and execution of all HR functions across the organization's hotel portfolio. This includes talent acquisition, compliance, employee relations, training and development, performance management, and company culture. The role ensures alignment of HR practices with the company's mission, values, and operational goals while fostering a positive and productive work environment.
Responsibilities will include but not be limited to:
Strategic Leadership: Develop and implement HR strategies that support business objectives, employee engagement, and a resilient, service-oriented culture. Serve as a key advisor to executive leadership on workforce planning, organizational structure, and talent development. Talent Acquisition & Retention:
Oversee recruiting strategy and workforce planning across all properties and departments. Create and implement retention strategies, onboarding programs, and succession planning initiatives to strengthen leadership pipelines. Compliance & Risk Management:
Ensure adherence to all federal, state, and local labor laws and regulations (EEOC, ADA, FMLA, OSHA, etc.). Maintain and update company policies, handbooks, and training programs to remain current and compliant. Support hotel leadership with audits, investigations, and documentation best practices. Employee Relations & Engagement:
Promote a culture of open communication, inclusion, and accountability. Provide guidance and support for disciplinary action, grievance resolution, and workplace conflict management. Lead employee satisfaction and engagement survey processes and action planning. Training & Development:
Oversee leadership development, compliance training, and soft-skills training across the company. Implement performance management systems and support hotel leaders in coaching and developing their teams. Benefits & Compensation:
Partner with finance and external vendors to evaluate and manage employee benefits offerings and compensation structures. Lead annual benefit renewal processes, open enrollment, and education campaigns for employees. Qualifications: • Bachelor's degree in human resources, Business, Hospitality, or related field; Master's or HR certification (SHRM-SCP, SPHR) strongly preferred. • 7-10+ years of progressive HR leadership experience, ideally in hospitality, multi-unit operations, or service industries. • In-depth knowledge of HR regulations, employee relations, and organizational development. • Proven track record of leading HR strategy and managing large, distributed teams. • Excellent interpersonal, leadership, and communication skills. • Ability to travel to properties as needed (up to 30%).
Success Traits:
Results-driven with a hands-on leadership style. Collaborative and influential across multiple departments and stakeholders. Agile decision-maker in a fast-paced environment. Passionate about team development and continuous improvement.
Corporate Director of Human Resources
is responsible for leading the strategic direction, development, and execution of all HR functions across the organization's hotel portfolio. This includes talent acquisition, compliance, employee relations, training and development, performance management, and company culture. The role ensures alignment of HR practices with the company's mission, values, and operational goals while fostering a positive and productive work environment.
Responsibilities will include but not be limited to:
Strategic Leadership: Develop and implement HR strategies that support business objectives, employee engagement, and a resilient, service-oriented culture. Serve as a key advisor to executive leadership on workforce planning, organizational structure, and talent development. Talent Acquisition & Retention:
Oversee recruiting strategy and workforce planning across all properties and departments. Create and implement retention strategies, onboarding programs, and succession planning initiatives to strengthen leadership pipelines. Compliance & Risk Management:
Ensure adherence to all federal, state, and local labor laws and regulations (EEOC, ADA, FMLA, OSHA, etc.). Maintain and update company policies, handbooks, and training programs to remain current and compliant. Support hotel leadership with audits, investigations, and documentation best practices. Employee Relations & Engagement:
Promote a culture of open communication, inclusion, and accountability. Provide guidance and support for disciplinary action, grievance resolution, and workplace conflict management. Lead employee satisfaction and engagement survey processes and action planning. Training & Development:
Oversee leadership development, compliance training, and soft-skills training across the company. Implement performance management systems and support hotel leaders in coaching and developing their teams. Benefits & Compensation:
Partner with finance and external vendors to evaluate and manage employee benefits offerings and compensation structures. Lead annual benefit renewal processes, open enrollment, and education campaigns for employees. Qualifications: • Bachelor's degree in human resources, Business, Hospitality, or related field; Master's or HR certification (SHRM-SCP, SPHR) strongly preferred. • 7-10+ years of progressive HR leadership experience, ideally in hospitality, multi-unit operations, or service industries. • In-depth knowledge of HR regulations, employee relations, and organizational development. • Proven track record of leading HR strategy and managing large, distributed teams. • Excellent interpersonal, leadership, and communication skills. • Ability to travel to properties as needed (up to 30%).
Success Traits:
Results-driven with a hands-on leadership style. Collaborative and influential across multiple departments and stakeholders. Agile decision-maker in a fast-paced environment. Passionate about team development and continuous improvement.