About University Partners University Partners is a student housing management company committed to delivering exceptional living experiences through strong operations, engaging teams, and resident-focused service.
This role is front-facing and fast-paced, with a strong focus on leasing performance, resident experience, and community marketing. Leasing Consultants play a critical role in driving occupancy in a competitive student housing market while serving as a primary point of contact for current and prospective residents.
Leasing Consultants receive role-specific training focused on Fair Housing compliance, sales fundamentals, closing techniques, and objection handling.
Responsibilities
Serve as a primary point of contact for prospective residents, current residents, and visitors Lease apartments in alignment with occupancy and revenue goals Deliver consistent, high-quality customer service throughout the leasing lifecycle Conduct tours and guide prospects through the leasing process Follow Fair Housing guidelines in all resident and prospect interactions Review applications, including credit, income, and background verifications Prepare and maintain complete lease files, ensuring accuracy and timely execution Coordinate move-ins and confirm apartment readiness prior to resident arrival Support lease renewals and promote annual renewal campaigns Enter and maintain prospect, applicant, and resident data in Entrata Respond to phone calls, emails, and leads in a timely and professional manner Complete daily opening and closing procedures and maintain leasing office appearance Conduct outside marketing efforts under the direction of the Community Manager or Assistant Community Manager Partner with maintenance to enter and follow up on work orders Support turn-related processes, including move-in coordination and resident communication Maintain strong market knowledge to effectively overcome objections Qualifications
Customer service, sales, leasing, or marketing experience preferred Strong communication and interpersonal skills Ability to effectively engage students, parents, and university partners Organized, detail-oriented, and able to manage multiple priorities Professional, positive, and team-oriented mindset Comfortable working in a fast-paced, deadline-driven environment Ability to read and understand lease documents Basic math skills including percentages, prorations, and discounts Ability to maintain confidentiality and exercise sound judgment Availability to work weekends and extended hours during peak leasing and turn periods Education and experience
High school diploma or GED required, Bachelor’s degree preferred Equivalent combination of education and relevant experience will be considered If you’re energized by people, performance, and fast-paced environments, we’d love to hear from you!
#J-18808-Ljbffr
Serve as a primary point of contact for prospective residents, current residents, and visitors Lease apartments in alignment with occupancy and revenue goals Deliver consistent, high-quality customer service throughout the leasing lifecycle Conduct tours and guide prospects through the leasing process Follow Fair Housing guidelines in all resident and prospect interactions Review applications, including credit, income, and background verifications Prepare and maintain complete lease files, ensuring accuracy and timely execution Coordinate move-ins and confirm apartment readiness prior to resident arrival Support lease renewals and promote annual renewal campaigns Enter and maintain prospect, applicant, and resident data in Entrata Respond to phone calls, emails, and leads in a timely and professional manner Complete daily opening and closing procedures and maintain leasing office appearance Conduct outside marketing efforts under the direction of the Community Manager or Assistant Community Manager Partner with maintenance to enter and follow up on work orders Support turn-related processes, including move-in coordination and resident communication Maintain strong market knowledge to effectively overcome objections Qualifications
Customer service, sales, leasing, or marketing experience preferred Strong communication and interpersonal skills Ability to effectively engage students, parents, and university partners Organized, detail-oriented, and able to manage multiple priorities Professional, positive, and team-oriented mindset Comfortable working in a fast-paced, deadline-driven environment Ability to read and understand lease documents Basic math skills including percentages, prorations, and discounts Ability to maintain confidentiality and exercise sound judgment Availability to work weekends and extended hours during peak leasing and turn periods Education and experience
High school diploma or GED required, Bachelor’s degree preferred Equivalent combination of education and relevant experience will be considered If you’re energized by people, performance, and fast-paced environments, we’d love to hear from you!
#J-18808-Ljbffr