Executive Director of Ambulatory Operations (MCP)

Job Description Summary

MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina (MUSC) that provides healthcare to patients within the rural health network throughout the state of South Carolina.

Role

The Executive Director of Ambulatory Operations has day‑to‑day oversight and P&L responsibility for all ambulatory clinics (>140 currently) within MCP’s provider network. As a senior leader, the Executive Director is expected to interface with other system leaders in driving enterprise‑wide initiatives across an integrated health care delivery network. Active engagement in the clinics and a commanding knowledge of both day‑to‑day operations and strategic alignment for both primary and specialty care are required.

Organizational Details

• MUSC Community Physicians (MCP)
• Employee
• Regular
• Cost Center: CC MCP - Administration
• Pay Method: Salary
• Pay Grade: Health-35
• Schedule: 40 hours per week

Overview

• Market footprint – 140 practices across 10 markets
• Number of providers – 850 (500 physicians and 350 APPs)
• Number of non‑provider staff – 1,200
• Total operating budget – $530 M
• Direct reports – 6 in‑market Directors of Operations

Responsibilities

• Lead a team of in‑market Directors of Operations.
• Provide support and guidance for daily operations, ensuring consistency and alignment in processes and standards across the network.
• Establish written standard operating procedures for MCP’s clinics and standards of work for Directors and Practice Managers.
• Own and operationalize in the RHN key system‑level strategic imperatives, including finance, service, quality, growth, people, and innovation.
• Play a lead role in developing financial budgets annually, exercising oversight and responsibility to deliver MCP on budget, and developing action plans to address budget variances during the fiscal year.
• Work collaboratively with a wide array of care team members and leaders from various functional areas.
• Analyze operational and financial reports and identify opportunities for improvement, presenting findings and action plans to the Chief of Practice Operations and other health system leaders.
• Promote a positive team culture based on respect and accountability.

Education & Qualifications

• Bachelor’s degree or equivalent work experience.
• Minimum nine years progressive work experience.
• Minimum four years management experience.

Benefits

• Health, dental, vision, and life insurance
• Employer‑sponsored retirement plan
• Paid time off and extended sick leave
• Paid parental leave
• Disability insurance plan options
• Continuous professional and clinical training
• Competitive pay
• Annual merit increase
• Wellbeing resources
• Tuition reimbursement
• Employee perks and discounts
• Employee referral program
• Flexible schedule options
• Certification incentive program

Equal Opportunity Statement

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

E‑Verify Participation

Medical University of South Carolina participates in the federal E‑Verify program to confirm the identity and employment authorization of all newly hired employees.

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