Overview
Fortidia is recruiting for a Business Development Coach (BDC) in Lakewood, CO. This hybrid role is primarily focused on driving revenue performance across PostNet and World Options franchise locations. The BDC is a customer-facing, growth-focused professional based at Fortidia US headquarters with approximately 50% travel to support franchise owners and center teams through on-site coaching, business reviews, and growth initiatives. The BDC serves as a trusted advisor to franchisees, translating national strategies into local execution. This role collaborates with Sales, Marketing, Operations, and National Programs to support scalable, profitable growth across both brands.
Equal opportunity employer. We base hiring decisions solely on candidate experience and skills, and we are committed to an inclusive hiring process. If you have specific needs or require adjustments during the recruitment process, please let us know.
Responsibilities
Franchise Business Development & Growth: Coach and support PostNet and World Options franchise owners through regular on-site and virtual engagement; drive revenue growth through improved sales execution, customer targeting, and account expansion; support franchisees in transitioning from transactional sales to higher-value, repeat business and key accounts; promote adoption of core solutions, national programs, and system growth initiatives.
Sales Coaching & Enablement: Provide structured, hands-on coaching to franchise owners and center teams, both in person and remotely; support development and execution of local sales plans aligned with brand and system priorities; help franchisees improve prospecting, customer engagement, and closing effectiveness; reinforce consistent use of sales tools, playbooks, and best practices.
Cross-Functional Collaboration: Partner with Marketing to align local demand generation with center-level sales execution; collaborate with Operations to ensure service delivery supports customer and growth commitments; work with National Programs to support national and multi-location customers; act as a field-facing feedback loop to share insights for program, tool, and execution improvements.
Performance Management & Insights: Monitor center-level performance metrics and sales results; use data to identify growth opportunities, risks, and coaching priorities; help franchisees understand financial drivers and link actions to business outcomes; contribute to reporting, planning, and continuous improvement initiatives.
Qualifications
5+ years of experience in business development, sales coaching, franchise support, or multi-location environments
Experience working directly with franchise owners or small business operators strongly preferred
Willingness and ability to travel approximately 50% of the time
Exposure to shipping, logistics, print, or services-based businesses is a plus
Strong coaching, communication, and relationship-building skills
Commercial mindset with a focus on revenue growth and customer value
Ability to influence without authority and lead through partnership
Comfort operating across multiple brands and business models
Solid business and financial acumen, with interest in continued development
Effective presentation and facilitation skills in both group and one-on-one settings
What We Offer
A vibrant international environment in a continuously growing company.
Extensive training and development opportunities within the group, including an E-learning platform
A multicultural organizational structure and team.
Hybrid working policy (60/40), flexible start times, and ½ day Fridays during Summer & Winter months.
Annual base salary in the $95k - $110k range based on experience
Team and individual performance-based bonus up to 20% of annual salary
Competitive compensation package including Medical, Dental, Vision, PTO, 401(K) Match, Life Insurance, Short-term and Long-term Disability, Pet Insurance, and an Employee Assistance Program
Collaborative, accountable team culture with opportunities for growth
Flexible work-from-home options available.
PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their own business.
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Equal opportunity employer. We base hiring decisions solely on candidate experience and skills, and we are committed to an inclusive hiring process. If you have specific needs or require adjustments during the recruitment process, please let us know.
Responsibilities
Franchise Business Development & Growth: Coach and support PostNet and World Options franchise owners through regular on-site and virtual engagement; drive revenue growth through improved sales execution, customer targeting, and account expansion; support franchisees in transitioning from transactional sales to higher-value, repeat business and key accounts; promote adoption of core solutions, national programs, and system growth initiatives.
Sales Coaching & Enablement: Provide structured, hands-on coaching to franchise owners and center teams, both in person and remotely; support development and execution of local sales plans aligned with brand and system priorities; help franchisees improve prospecting, customer engagement, and closing effectiveness; reinforce consistent use of sales tools, playbooks, and best practices.
Cross-Functional Collaboration: Partner with Marketing to align local demand generation with center-level sales execution; collaborate with Operations to ensure service delivery supports customer and growth commitments; work with National Programs to support national and multi-location customers; act as a field-facing feedback loop to share insights for program, tool, and execution improvements.
Performance Management & Insights: Monitor center-level performance metrics and sales results; use data to identify growth opportunities, risks, and coaching priorities; help franchisees understand financial drivers and link actions to business outcomes; contribute to reporting, planning, and continuous improvement initiatives.
Qualifications
5+ years of experience in business development, sales coaching, franchise support, or multi-location environments
Experience working directly with franchise owners or small business operators strongly preferred
Willingness and ability to travel approximately 50% of the time
Exposure to shipping, logistics, print, or services-based businesses is a plus
Strong coaching, communication, and relationship-building skills
Commercial mindset with a focus on revenue growth and customer value
Ability to influence without authority and lead through partnership
Comfort operating across multiple brands and business models
Solid business and financial acumen, with interest in continued development
Effective presentation and facilitation skills in both group and one-on-one settings
What We Offer
A vibrant international environment in a continuously growing company.
Extensive training and development opportunities within the group, including an E-learning platform
A multicultural organizational structure and team.
Hybrid working policy (60/40), flexible start times, and ½ day Fridays during Summer & Winter months.
Annual base salary in the $95k - $110k range based on experience
Team and individual performance-based bonus up to 20% of annual salary
Competitive compensation package including Medical, Dental, Vision, PTO, 401(K) Match, Life Insurance, Short-term and Long-term Disability, Pet Insurance, and an Employee Assistance Program
Collaborative, accountable team culture with opportunities for growth
Flexible work-from-home options available.
PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their own business.
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