Customer Service Representative, $22/hour, Irvine CA
Ultimate Staffing, Irvine, California, United States, 92616
Location:
Irvine, CA (Onsite)
Pay:
$22/hr
Schedule:
Monday-Friday | 8:00am-5:00pm
Start Date:
1-2 weeks
Interview Method:
Zoom
Type:
Full-time | Temp-to-Hire
About the Role
We are seeking a Customer Account Representative to support nationwide service operations. This role involves coordinating service requests, managing work orders, reviewing documentation, and ensuring customers receive timely and accurate communication.
Why You'll Love This Role
Great entry point for long-term career growth
Work with a friendly, supportive team
Clear training and onboarding
A chance to make a real impact every day
Temp-to-hire pathway = long-term stability
Key Responsibilities
Maintain professional relationships with customers and service affiliates
Provide updates and resolve inquiries via phone and email
Serve as liaison between customers and vendors
Manage dispatch and prioritize service calls
Request and submit repair proposals
Follow up on inspections for reports and invoices
Review work orders and daily assignments
Verify documentation accuracy, including NTE amounts
Complete pricing and mark-ups before submission to Accounts Receivable
Qualifications
Strong customer service and communication skills
Ability to handle multiple priorities in a fast-paced environment
Detail-oriented with strong problem-solving skills
Proficient in Microsoft Excel and Outlook
Experience with work order systems (Microsoft Dynamics GP a plus)
Associate's degree OR 1+ year in customer service or related work
Ability to interpret business processes and basic technical documents
Ability to sit, type, communicate professionally, and occasionally lift up to 25 lbs
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
Irvine, CA (Onsite)
Pay:
$22/hr
Schedule:
Monday-Friday | 8:00am-5:00pm
Start Date:
1-2 weeks
Interview Method:
Zoom
Type:
Full-time | Temp-to-Hire
About the Role
We are seeking a Customer Account Representative to support nationwide service operations. This role involves coordinating service requests, managing work orders, reviewing documentation, and ensuring customers receive timely and accurate communication.
Why You'll Love This Role
Great entry point for long-term career growth
Work with a friendly, supportive team
Clear training and onboarding
A chance to make a real impact every day
Temp-to-hire pathway = long-term stability
Key Responsibilities
Maintain professional relationships with customers and service affiliates
Provide updates and resolve inquiries via phone and email
Serve as liaison between customers and vendors
Manage dispatch and prioritize service calls
Request and submit repair proposals
Follow up on inspections for reports and invoices
Review work orders and daily assignments
Verify documentation accuracy, including NTE amounts
Complete pricing and mark-ups before submission to Accounts Receivable
Qualifications
Strong customer service and communication skills
Ability to handle multiple priorities in a fast-paced environment
Detail-oriented with strong problem-solving skills
Proficient in Microsoft Excel and Outlook
Experience with work order systems (Microsoft Dynamics GP a plus)
Associate's degree OR 1+ year in customer service or related work
Ability to interpret business processes and basic technical documents
Ability to sit, type, communicate professionally, and occasionally lift up to 25 lbs
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.