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Sales Support Administrator, Center Township, PA

ARDEX Americas, Center City, Pennsylvania, United States

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Overview ARDEX Americas has been setting the standard in high-performance building materials for over 75 years. From advanced flooring systems to innovative tile and stone installation solutions, we deliver products that shape the future of construction. Join a global leader where innovation meets sustainability—and where our people are the foundation of everything we do.

Job Title Sales Support Administrator

Location:

ARDEX Americas Corporate Offices, 400 ARDEX Park Drive, PA 15001

Schedule:

Full-time, Monday–Friday, 8:00 a.m.–5:00 p.m. (Flexible work options available after successful training)

ARDEX is seeking a

Sales Support Administrator

to help keep our sales teams across the U.S., Canada, and Latin America running smoothly. If you're an action-oriented, creative problem-solver with confident communication skills and an eye for detail, this could be the perfect opportunity for you.

As Sales Support Administrator, you'll support day-to-day sales operations, coordinate materials for demos and promotions, and ensure important data is accurately processed. You'll collaborate closely with internal Sales, Marketing, Literature, Technical and Customer Service teams, together with external customers.

Responsibilities

Support field Sales Managers and teams with special projects

Assign monthly distributor sales to the correct locations to ensure accurate sales commissions are assigned

Process FOC (Free of Charge) orders in SAP and track SMF (Sales Marketing Fund) expenses

Administer monthly distributor rebates and manage material replacements

Maintain special pricing files and assist in resolving any discrepancies

Enter and assign project leads in the CRM (A4C)

Coordinate materials and logistics for product demos, trade shows, and special campaigns

Assist with new sales professional onboarding; booking travel, arranging fleet vehicles, and providing basic system guidance

Qualifications

Minimum 3 years' administrative experience, preferably in a support or customer-facing role

Strong customer service orientation with excellent attention to detail

Able to manage shifting priorities with accuracy and efficiency

Proactive, dependable, and team-oriented

Strong communication skills—written and verbal

Proficient in Microsoft Office (Excel, Word, Outlook, Teams); SAP/CRM experience a plus

Education

Associate degree preferred or minimum high school diploma with equivalent experience

Benefits

Generous Paid Time Off (PTO) and 11 Paid Holidays

Paid Parental Leave to support growing families

401(k) with Company Match to help you save for retirement

Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)

Company-paid Disability, Life, and AD&D Insurance and Travel Assistance

Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)

Tuition Assistance for associate and bachelor’s degrees

Discounted Gym Memberships to support your fitness goals

Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more

Be part of the team that’s

Building Tomorrow

at www.ardexamericas.com

ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Keyword: Sales Support Administrator - Center Township, PA

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