Leasing Manager, Multifamily (Duel-Site)
Cushman & Wakefield, Los Angeles, California, United States, 90079
Job Title
Leasing Manager, Multifamily (Duel-Site)
Job Summary A Leasing Manager trains and oversees the onsite leasing functions and directs the sales efforts of an apartment community. The Leasing Manager is responsible for providing exceptional service to community residents, future residents, vendors, and the corporate management team. The Leasing Manager also takes an active role in the external marketing and advertising of vacancies.
Responsibilities
Complete lease/renewal paperwork to ensure completion to company standards.
Explain lease information to residents.
Enter all data into tracking system to track leasing activities.
Walk apartment units prior to showing and occupancy by resident.
Review leasing paperwork and audit lease files.
Submit daily, weekly, and monthly leasing reports as required.
Track and evaluate advertising and all client traffic.
Ensure online advertising is reviewed and updated daily.
Responsible for training and developing leasing personnel in accordance with company policies and procedures.
Prepare marketing plans, leasing strategies, and advertising proposals with assistance of the Property Manager.
Maintain professional communication with residents, applicants, and other representatives.
Report all property issues, leasing objections, and potential liabilities along with recommendations for solving such issues to Property Manager.
Determine leasing opportunities of leasing staff and work on goal setting, improving the performance of each staff member.
Analyze shop program results, distribute completed evaluations, and review areas of concern.
Develop, implement, and monitor property contests/awards/leasing incentives.
Prepare and maintain complete resident and general office files, keeping proper documentation at all times.
Maintain renter's insurance compliance per company policies and procedures.
Monitor month-to-month leases, complete audit and ensure MTM lease compliance.
Track work order activity including monitoring completion each day and follow up warm calls.
Implement and maintain lease expiration matrix in accordance with established policies.
Monitor compliance with revenue management system and participate in weekly calls (if applicable).
Additional duties as assigned by supervisor.
Competencies
Multifamily luxury experience is preferred.
Effective communication and customer service skills.
Basic computer skills in a Windows environment.
Possess a valid real estate license as required by state regulations.
Direct the leasing activities of the leasing staff.
Have a courteous and professional attitude.
Have good organization skills and be able to meet deadlines.
Prepare for all audits and be detailed oriented and well organized.
Follow all policies and procedures of Cushman & Wakefield.
Education
Bachelor’s Degree preferred.
Experience
3+ years of related experience.
1+ years of management experience.
Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.
Physical Demands The employee may need to travel from floor to floor, climb stairs, and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. Travel may vary in frequency and duration. The employee must be able to demonstrate the ability to exert up to 20 pounds occasionally or frequently.
Other Duties This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Benefits and Compensation Cushman & Wakefield provides a comprehensive benefits package including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. Competitive pay varies by location, experience, and qualifications. The role pays \$32.69 – \$38.46 per hour and will not pay less than minimum wage.
EEO Statement Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the ADAAA, if you have a disability and would like to request an accommodation, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com.
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Job Summary A Leasing Manager trains and oversees the onsite leasing functions and directs the sales efforts of an apartment community. The Leasing Manager is responsible for providing exceptional service to community residents, future residents, vendors, and the corporate management team. The Leasing Manager also takes an active role in the external marketing and advertising of vacancies.
Responsibilities
Complete lease/renewal paperwork to ensure completion to company standards.
Explain lease information to residents.
Enter all data into tracking system to track leasing activities.
Walk apartment units prior to showing and occupancy by resident.
Review leasing paperwork and audit lease files.
Submit daily, weekly, and monthly leasing reports as required.
Track and evaluate advertising and all client traffic.
Ensure online advertising is reviewed and updated daily.
Responsible for training and developing leasing personnel in accordance with company policies and procedures.
Prepare marketing plans, leasing strategies, and advertising proposals with assistance of the Property Manager.
Maintain professional communication with residents, applicants, and other representatives.
Report all property issues, leasing objections, and potential liabilities along with recommendations for solving such issues to Property Manager.
Determine leasing opportunities of leasing staff and work on goal setting, improving the performance of each staff member.
Analyze shop program results, distribute completed evaluations, and review areas of concern.
Develop, implement, and monitor property contests/awards/leasing incentives.
Prepare and maintain complete resident and general office files, keeping proper documentation at all times.
Maintain renter's insurance compliance per company policies and procedures.
Monitor month-to-month leases, complete audit and ensure MTM lease compliance.
Track work order activity including monitoring completion each day and follow up warm calls.
Implement and maintain lease expiration matrix in accordance with established policies.
Monitor compliance with revenue management system and participate in weekly calls (if applicable).
Additional duties as assigned by supervisor.
Competencies
Multifamily luxury experience is preferred.
Effective communication and customer service skills.
Basic computer skills in a Windows environment.
Possess a valid real estate license as required by state regulations.
Direct the leasing activities of the leasing staff.
Have a courteous and professional attitude.
Have good organization skills and be able to meet deadlines.
Prepare for all audits and be detailed oriented and well organized.
Follow all policies and procedures of Cushman & Wakefield.
Education
Bachelor’s Degree preferred.
Experience
3+ years of related experience.
1+ years of management experience.
Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.
Physical Demands The employee may need to travel from floor to floor, climb stairs, and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. Travel may vary in frequency and duration. The employee must be able to demonstrate the ability to exert up to 20 pounds occasionally or frequently.
Other Duties This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Benefits and Compensation Cushman & Wakefield provides a comprehensive benefits package including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. Competitive pay varies by location, experience, and qualifications. The role pays \$32.69 – \$38.46 per hour and will not pay less than minimum wage.
EEO Statement Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the ADAAA, if you have a disability and would like to request an accommodation, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com.
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