Intake Specialist - Bilingual

Looking to become a team member at a top

tier award winning

personal injury law firm?

What is the role:

•

Initial point of contact

for clients by phone, text, and email • Establish

immediate rapport

and assess potential cases, determining whether to move forward • Promptly

update case details

in our systems (e.g., Filevine and Lead Docket) to ensure accurate, timely record-keeping •

Gather and review documents , photos, and other pertinent case information to support the legal team's review • Send and

manage contingent fee agreements

and client releases using our electronic platforms • Issue decline letters within one day for non-viable cases

•

Office - onsite role

•

Shift Hours are Monday thru Friday 9am - 6pm

Compensation and Benefits package:

$49-58k

plus bonus Comprehensive benefit package Medical, dental, and vision Paid Time Off (PTO) 401k with match Pet-friendly campus Requirements

What do I need to bring to the table:

Minimum of 2 years

as an Intake Specialist or in a related role at a

personal injury law firm

preferred Conveys

confidence and empathy

with potential clients Exceptional

communication skills , both verbal and written, with the ability to handle sensitive information discreetly Strong organizational skills with keen attention to detail and the

ability to multitask

in a fast-paced environment Comfortable working independently and as part of a supportive team Experience with Microsoft Office;

familiarity with Lead Docket and Filevine is a plus Bilingual fluency

in Spanish and English

required

You will

be a fit if you exemplify our Core Values:

•

Committed

- fearless, driven, accountable, resilient

•

Mindful

- measured, prudent, critical thinking, results oriented problem solvers

•

Agile

- continually improve, love to learn, flexible, creative

•

Collaborative

- kind, authentic, fun, compassionate, team player who loves to win

Salary Description

$49-58k