Overview
Looking to become a team member at a top tier award winning personal injury law firm? What Is The Role
Initial point of contact for clients by phone, text, and email Establish immediate rapport and assess potential cases, determining whether to move forward Promptly update case details in our systems (e.g., Filevine and Lead Docket) to ensure accurate, timely record-keeping Gather and review documents, photos, and other pertinent case information to support the legal team’s review Send and manage contingent fee agreements and client releases using our electronic platforms Issue decline letters within one day for non-viable cases Office – onsite role Shift Hours are Monday thru Friday 9am – 6pm Compensation And Benefits Package
$49-58k plus bonus Comprehensive benefit package Medical, dental, and vision Paid Time Off (PTO) 401k with match Pet-friendly campus Requirements
Minimum of 2 years as an Intake Specialist or in a related role at a personal injury law firm preferred Conveys confidence and empathy with potential clients Exceptional communication skills, both verbal and written, with the ability to handle sensitive information discreetly Strong organizational skills with keen attention to detail and the ability to multitask in a fast-paced environment Comfortable working independently and as part of a supportive team Experience with Microsoft Office; familiarity with Lead Docket and Filevine is a plus Bilingual fluency in Spanish and English required You will be a fit if you exemplify our Core Values
Committed – fearless, driven, accountable, resilient Mindful – measured, prudent, critical thinking, results oriented problem solvers Agile – continually improve, love to learn, flexible, creative Collaborative – kind, authentic, fun, compassionate, team player who loves to win
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Looking to become a team member at a top tier award winning personal injury law firm? What Is The Role
Initial point of contact for clients by phone, text, and email Establish immediate rapport and assess potential cases, determining whether to move forward Promptly update case details in our systems (e.g., Filevine and Lead Docket) to ensure accurate, timely record-keeping Gather and review documents, photos, and other pertinent case information to support the legal team’s review Send and manage contingent fee agreements and client releases using our electronic platforms Issue decline letters within one day for non-viable cases Office – onsite role Shift Hours are Monday thru Friday 9am – 6pm Compensation And Benefits Package
$49-58k plus bonus Comprehensive benefit package Medical, dental, and vision Paid Time Off (PTO) 401k with match Pet-friendly campus Requirements
Minimum of 2 years as an Intake Specialist or in a related role at a personal injury law firm preferred Conveys confidence and empathy with potential clients Exceptional communication skills, both verbal and written, with the ability to handle sensitive information discreetly Strong organizational skills with keen attention to detail and the ability to multitask in a fast-paced environment Comfortable working independently and as part of a supportive team Experience with Microsoft Office; familiarity with Lead Docket and Filevine is a plus Bilingual fluency in Spanish and English required You will be a fit if you exemplify our Core Values
Committed – fearless, driven, accountable, resilient Mindful – measured, prudent, critical thinking, results oriented problem solvers Agile – continually improve, love to learn, flexible, creative Collaborative – kind, authentic, fun, compassionate, team player who loves to win
#J-18808-Ljbffr