Company Overview
Skillbridge Academy is a forward-thinking organization dedicated to building strong technical talent and supporting essential service operations through structured training and professional development. We focus on creating a collaborative environment where individuals can grow their skills, gain hands-on exposure, and build long-term careers within a supportive and organized workplace.
Job Description We are seeking a motivated and detail-oriented
Customer Account Representative
to join our team in Austin, TX. This role is ideal for individuals who excel at communication, relationship management, and problem-solving. As a key point of contact for our clients, you will ensure outstanding service, support account needs, and contribute to long-term client satisfaction and retention.
Responsibilities
Serve as the primary point of contact for assigned customer accounts
Build and maintain strong, professional relationships with clients
Address customer inquiries and provide accurate, timely solutions
Manage account information, updates, and follow-ups
Coordinate internally to ensure client needs are met efficiently
Maintain organized records and documentation related to accounts
Identify opportunities to enhance customer satisfaction and service quality
Qualifications
Strong verbal and written communication skills
Excellent organizational and time-management abilities
Customer-focused mindset with attention to detail
Ability to work independently and collaboratively within a team
Strong problem-solving and interpersonal skills
Professional attitude and a desire for continuous growth
Additional Information
Competitive salary ($55,000 – $59,000 per year)
Growth opportunities within a stable and expanding organization
Skill development and professional training
Supportive, team-oriented work environment
Full-time position with long-term career potential
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Job Description We are seeking a motivated and detail-oriented
Customer Account Representative
to join our team in Austin, TX. This role is ideal for individuals who excel at communication, relationship management, and problem-solving. As a key point of contact for our clients, you will ensure outstanding service, support account needs, and contribute to long-term client satisfaction and retention.
Responsibilities
Serve as the primary point of contact for assigned customer accounts
Build and maintain strong, professional relationships with clients
Address customer inquiries and provide accurate, timely solutions
Manage account information, updates, and follow-ups
Coordinate internally to ensure client needs are met efficiently
Maintain organized records and documentation related to accounts
Identify opportunities to enhance customer satisfaction and service quality
Qualifications
Strong verbal and written communication skills
Excellent organizational and time-management abilities
Customer-focused mindset with attention to detail
Ability to work independently and collaboratively within a team
Strong problem-solving and interpersonal skills
Professional attitude and a desire for continuous growth
Additional Information
Competitive salary ($55,000 – $59,000 per year)
Growth opportunities within a stable and expanding organization
Skill development and professional training
Supportive, team-oriented work environment
Full-time position with long-term career potential
#J-18808-Ljbffr