
Sales and Events Coordinator
Horizon Convention Center, Muncie, Indiana, United States, 47303
This role manages inbound sales inquiries, coordinates client events from booking through execution, and serves as a primary liaison between clients and internal departments.
KEY RESPONSIBILITIES
Respond to inbound event inquiries and convert leads into booked events
Meet with prospects and clients to present facility capabilities and gather event requirements
Prepare and negotiate rental agreements and event packages including décor, catering, and AV options
Work alongside Sales Manager on client hand off and site visits
Event Coordination
Serve as primary client contact from booking through event completion
Coordinate event logistics with Event Services, Food & Beverage, AV, and Facilities teams
Develop and distribute event documentation
Coordinate with external vendors
Participate in weekly operations and sales meetings
Serve as Coordinator on Duty for select events
Systems & Administration
Maintain accurate client and event records in event management software
Create room diagrams using Social Tables
Ensure timely and accurate internal communications and event documentation
Schedule & Availability
Work flexible hours including some nights, weekends, and holidays
QUALIFICATIONS
·Experience in event coordination, hospitality, or venue sales
·Strong client service, communication, and presentation skills
·Detail-oriented with strong time management and deadline control
·Ability to manage multiple events and shifting priorities
·Confident, proactive, and solutions-focused under pressure
·Ability to quickly learn event management and diagramming software
·Knowledge of food & beverage operations and service standards preferred
EDUCATION AND/OR EXPERIENCE
Bachelor’s degree in Hospitality, Business, Marketing, Communications, or related field preferred. Relevant work experience may substitute for formal education.
PHYSICAL DEMANDS
This role is primarily office-based with regular on-site event support. Requires standing, walking, lifting up to 50 lbs, and active event floor presence. Reasonable accommodations may be made.
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