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Sales and Events Coordinator

Horizon Convention Center, Muncie, Indiana, United States, 47303

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This role manages inbound sales inquiries, coordinates client events from booking through execution, and serves as a primary liaison between clients and internal departments. KEY RESPONSIBILITIES Respond to inbound event inquiries and convert leads into booked events Meet with prospects and clients to present facility capabilities and gather event requirements Prepare and negotiate rental agreements and event packages including décor, catering, and AV options Work alongside Sales Manager on client hand off and site visits Event Coordination Serve as primary client contact from booking through event completion Coordinate event logistics with Event Services, Food & Beverage, AV, and Facilities teams Develop and distribute event documentation Coordinate with external vendors Participate in weekly operations and sales meetings Serve as Coordinator on Duty for select events Systems & Administration Maintain accurate client and event records in event management software Create room diagrams using Social Tables Ensure timely and accurate internal communications and event documentation Schedule & Availability Work flexible hours including some nights, weekends, and holidays QUALIFICATIONS ·Experience in event coordination, hospitality, or venue sales ·Strong client service, communication, and presentation skills ·Detail-oriented with strong time management and deadline control ·Ability to manage multiple events and shifting priorities ·Confident, proactive, and solutions-focused under pressure ·Ability to quickly learn event management and diagramming software ·Knowledge of food & beverage operations and service standards preferred EDUCATION AND/OR EXPERIENCE Bachelor’s degree in Hospitality, Business, Marketing, Communications, or related field preferred. Relevant work experience may substitute for formal education. PHYSICAL DEMANDS This role is primarily office-based with regular on-site event support. Requires standing, walking, lifting up to 50 lbs, and active event floor presence. Reasonable accommodations may be made.

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