divh2Commercial Collections Representative/h2pAt Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. It all begins with outstanding talent. It all begins with you./ppWells Fargo is seeking a Commercial Collections Representative as part of the Commercial Banking Operations Division./ppIn this role, you will:/pulliSupport, review, and negotiate a medium to high-risk portfolio consisting of more complex delinquent loans of high-level collateralized accounts which require special handling and research/liliResearch credit and account information, handle workout and restructuring problem loans and restructuring payment plans/liliReview account equity to determine loss projections/liliMonitor portfolio for policy compliance and adherence to risk ratings/liliAssist in the training of entry level staff/liliParticipate in conducting issue specific training in conjunction with Manager/liliUtilize a high degree of knowledge and understanding of company policies and procedures and execute without issue/liliLead by example, handle core assignments effectively while taking on additional responsibilities/liliCollaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals/liliInteract with internal customers/liliReceive direction from leaders/liliExercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements/li/ulpRequired Qualifications:/pulli2+ years of Commercial Collections experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education/li/ulpDesired Qualifications:/pulliCollections experience/liliA BS/BA degree in accounting, finance, or economics/liliAccounting experience, accounts receivable or accounts payable/liliCustomer service/Customer Care experience/liliExcellent verbal, written, and interpersonal communication skills/liliAbility to provide strong customer service while actively listening and responding in an appropriate manner/liliExcellent critical thinking and problem-solving skills, as well as the ability to embrace and adapt to change/liliSound analytical skills with high attention to detail and accuracy/liliExperience delivering results in a fast-paced, deadline driven environment/liliSound organizational, multi-tasking, and prioritizing skills/liliIntermediate Microsoft Office skills (Word, Excel and Outlook)/liliAbility to navigate multiple computer systems, applications, and utilize search tools to find information/liliArtiva experience/liliInfolease experience/liliIntermediate Microsoft Office (Word, Excel, and Outlook) skills/liliAbility to work effectively, as well as independently, in a team environment/li/ulpJob Expectations:/pulliAbility to work a hybrid schedule, at least 3 days a week working in office/liliRelocation assistance is not available for this position./liliVisa Sponsorship not available for this position/li/ulpPosting Location:/pulli801 Walnut St., Des Moines, IA/li/ulpWe Value Equal Opportunity/ppWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic./ppWells Fargo maintains a drug free workplace./p/div