Escalations Specialist - Root-Cause & Resolution Expert

A leading energy provider in Irving, Texas is seeking a Customer Service Representative to manage and resolve escalated customer issues. The role requires at least 2 years of experience in issue resolution, strong analytical and communication skills, and proficiency in CRM systems. Candidates should be able to efficiently handle multiple tasks in a fast-paced environment while maintaining high service standards. Competitive compensation and career growth opportunities are available. #J-18808-Ljbffr