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Escalated Issues Specialist – Root Cause & Resolution

TXU Retail Services Company, Irving, Texas, United States, 75084

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A leading energy provider in Irving, Texas, is seeking a Customer Service Representative to handle escalated customer issues and account resolutions. The role requires a minimum of 2 years of experience in issue resolution, strong communication and analytical skills, and the ability to work under pressure. Ideal candidates should possess a High School Diploma and be familiar with CRM systems. This position offers an opportunity to contribute to a customer-focused team committed to exceeding expectations. #J-18808-Ljbffr