A leading data and AI platform provider is seeking a Digital Customer Success Strategist to develop and lead a digital-first strategy. This role focuses on creating exceptional customer experiences through automated, data-driven programs. Responsibilities include building a comprehensive strategy, integrating customer success tools, and developing one-to-many education initiatives. Candidates should have extensive experience in customer success, particularly in B2B SaaS, alongside strong analytical and automation skills. This position promotes a collaborative work environment and offers various employee wellness benefits.
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