A leading data solutions company seeks a Digital Customer Success Strategist to lead digital-first programs focused on customer engagement and retention. The role involves creating and executing data-driven customer strategies, integrating systems like Totango, and developing content-rich initiatives to enhance customer satisfaction and adoption. Ideal candidates will possess over 5 years in customer success, particularly in B2B SaaS, and have a strong analytical mindset, to maximize business outcomes and foster community engagement.
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