Overview
The Hermès Maison Madison Flagship Boutique opened in 1983 and focuses on providing extraordinary service to clients as a part of New York Region. The Asset Protection Department is responsible for the safety and security of all Hermès employees, premises, and product. This position will report to the Asset Protection Manager and strive to mitigate risk of loss, safety and security through consistent training and valued partnerships that are both internal and external. We are at the service of our clients (stores, corporate & warehouse) when needed and willingly make ourselves available to these valued partners. We use cutting edge technology to ensure their safety and security.
Opportunity The Asset Protection Specialist is responsible for the enforcement and protection of all company interests and assets. Company assets are defined as merchandise, money, technical equipment, supplies, fixtures, store dwellings (owned or leased), our company personnel and our customers.
Responsibilities
Post coverage – stock security
Associate compliance and education (AP Awareness)
Violation and Incident reporting
Conducting of Audits / maintaining of proper records
Managing of outsourced guards
Asset Protection Specialists will be tasked with determining Associate compliance in company Policy and Procedure with regard to proper Asset Protection guidelines (i.e. no more than 2 items being shown to a client at a time; associate does not leave keys in drawer, or leaves drawer open; any and all packages leaving premises are accompanied with proper paperwork, etc.)
Conduct routine inspections of the facility to maintain physical security and protection of assets
Complete required audits and inspections and provide accurate documentation of results
Conduct safety inspections and communicate hazards to local management
Ensure physical security by controlling access of associates and visitors. Asset Protection Specialist is responsible for the enforcement of Policy and Procedure
Monthly touch base with APM and APA’s to review training and outstanding concerns
Monthly maintenance of all AP related documents
Reporting of any theft to APM and interaction with local law enforcement
Daily review of cegid reports and review with APM (negatives, voids, returns, quota items)
Supervision of all off site sales - Public and Employee
Partnership with floor management in the absence of APM
Key audits and management
Review of safe logs
Supervisory/Budget/Decision Making Responsibility
No
About You
1-3 years Asset Protection / Retail Experience preferred
High School diploma or equivalent
8 hr Pre Assignment and 16 hr OTJ certificates / Security License (mandatory in NYC only)
Strong written and verbal communication skills
Problem solving and Decision-making skills
Ability to stand for extended periods, and to move and handle merchandise, which entails lifting, and perform all functions as set forth above
Ability to operate all equipment necessary to perform the job
Adaptability
Credibility and trust
Service Orientation
Results Driven
The range for this position is $25.68 - $28.37 per hour. Actual rates are determined based on the job, location, and individual experience.
Benefits
Commission and bonus incentives based on sales performance
Medical, Dental, Vision
Life Insurance and Disability
Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
Paid Parental leave and transition time
401(k) and Roth Retirement plan with company matching and profit sharing
Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
Product discount and EAP resources
Access to Calm App, Health Advocate, Family Building Support and more
We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.
Company Overview Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time. An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation. At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès’ success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that’s at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films “Footsteps Across the World” available on our website. Link here.
#J-18808-Ljbffr
Opportunity The Asset Protection Specialist is responsible for the enforcement and protection of all company interests and assets. Company assets are defined as merchandise, money, technical equipment, supplies, fixtures, store dwellings (owned or leased), our company personnel and our customers.
Responsibilities
Post coverage – stock security
Associate compliance and education (AP Awareness)
Violation and Incident reporting
Conducting of Audits / maintaining of proper records
Managing of outsourced guards
Asset Protection Specialists will be tasked with determining Associate compliance in company Policy and Procedure with regard to proper Asset Protection guidelines (i.e. no more than 2 items being shown to a client at a time; associate does not leave keys in drawer, or leaves drawer open; any and all packages leaving premises are accompanied with proper paperwork, etc.)
Conduct routine inspections of the facility to maintain physical security and protection of assets
Complete required audits and inspections and provide accurate documentation of results
Conduct safety inspections and communicate hazards to local management
Ensure physical security by controlling access of associates and visitors. Asset Protection Specialist is responsible for the enforcement of Policy and Procedure
Monthly touch base with APM and APA’s to review training and outstanding concerns
Monthly maintenance of all AP related documents
Reporting of any theft to APM and interaction with local law enforcement
Daily review of cegid reports and review with APM (negatives, voids, returns, quota items)
Supervision of all off site sales - Public and Employee
Partnership with floor management in the absence of APM
Key audits and management
Review of safe logs
Supervisory/Budget/Decision Making Responsibility
No
About You
1-3 years Asset Protection / Retail Experience preferred
High School diploma or equivalent
8 hr Pre Assignment and 16 hr OTJ certificates / Security License (mandatory in NYC only)
Strong written and verbal communication skills
Problem solving and Decision-making skills
Ability to stand for extended periods, and to move and handle merchandise, which entails lifting, and perform all functions as set forth above
Ability to operate all equipment necessary to perform the job
Adaptability
Credibility and trust
Service Orientation
Results Driven
The range for this position is $25.68 - $28.37 per hour. Actual rates are determined based on the job, location, and individual experience.
Benefits
Commission and bonus incentives based on sales performance
Medical, Dental, Vision
Life Insurance and Disability
Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
Paid Parental leave and transition time
401(k) and Roth Retirement plan with company matching and profit sharing
Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
Product discount and EAP resources
Access to Calm App, Health Advocate, Family Building Support and more
We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.
Company Overview Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time. An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation. At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès’ success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that’s at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films “Footsteps Across the World” available on our website. Link here.
#J-18808-Ljbffr