Korean Bilingual Financial Support Representative - Remote
The Results Companies, Myrtle Point, Oregon, United States, 97458
Overview
Employer Industry: Customer Service and Financial Support Why consider this job opportunity: Salary starting at $19/hr during training, with potential incentives after training Open availability between 8:30 am - 5 pm EST, Monday through Friday; weekends off Work from home flexibility with specific technical requirements Opportunity to assist customers and make a positive impact on their financial knowledge and experience Supportive work environment that values bilingual skills in English and Korean
Responsibilities
Handle both inbound and outbound calls related to member account inquiries, payment assistance, and program enrollment
Provide step-by-step guidance to customers on utilizing their account benefits and services
Review and update member accounts as needed to ensure accuracy and customer satisfaction
Assist customers with activating benefits and resolving any issues they may encounter
Communicate effectively while toggling between multiple systems and maintaining accurate documentation
Qualifications
High school diploma or GED required
Fluent in both English and Korean
Ability to type a minimum of 25 words per minute
Intermediate to advanced technical proficiency to navigate multiple systems
Open availability between 8:30 am - 5 pm EST, Monday through Friday
Preferred Qualifications
Experience in customer service or financial support roles
Familiarity with VoIP technology and remote work setup
Strong problem-solving skills and a customer-oriented mindset
Ability to handle multiple tasks efficiently in a fast-paced environment
#CustomerService #BilingualJobs #WorkFromHome #FinancialSupport #CareerOpportunity
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr
Employer Industry: Customer Service and Financial Support Why consider this job opportunity: Salary starting at $19/hr during training, with potential incentives after training Open availability between 8:30 am - 5 pm EST, Monday through Friday; weekends off Work from home flexibility with specific technical requirements Opportunity to assist customers and make a positive impact on their financial knowledge and experience Supportive work environment that values bilingual skills in English and Korean
Responsibilities
Handle both inbound and outbound calls related to member account inquiries, payment assistance, and program enrollment
Provide step-by-step guidance to customers on utilizing their account benefits and services
Review and update member accounts as needed to ensure accuracy and customer satisfaction
Assist customers with activating benefits and resolving any issues they may encounter
Communicate effectively while toggling between multiple systems and maintaining accurate documentation
Qualifications
High school diploma or GED required
Fluent in both English and Korean
Ability to type a minimum of 25 words per minute
Intermediate to advanced technical proficiency to navigate multiple systems
Open availability between 8:30 am - 5 pm EST, Monday through Friday
Preferred Qualifications
Experience in customer service or financial support roles
Familiarity with VoIP technology and remote work setup
Strong problem-solving skills and a customer-oriented mindset
Ability to handle multiple tasks efficiently in a fast-paced environment
#CustomerService #BilingualJobs #WorkFromHome #FinancialSupport #CareerOpportunity
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr