Document Service Representative
Feeling stuck? Put your career in motion with a great, new opportunity. Join the Kelly team as a Document Service Representative to work at a premier healthcare organization in Albany, NY. We're here every step of the way to help you and your career be the best it can be. Bring your energy and expertise. We'll help you get where you want to be. Salary: $21/hour What's a typical day as a Document Service Representative? You'll be: Processing incoming mail for the entire organization, including detailed sorting, batch preparation, and accurate scanning of all claims and correspondence documents Examining, data entering, and re-writing physician, hospital, dental, and pharmacy claims using established policies and medical claims coding guidelines Utilizing FormWorks for OCR error correction, "Key from Image," and key entry on claims and correspondence in accordance with departmental standards Filing images appropriately and routing work items to the correct departments to maintain service level agreements and regulatory compliance Collaborating with Member Services, Provider Services, Claims Operations, and Medical Affairs to resolve claims and correspondence issues Identifying and reporting system, billing, filing, scanning, or workflow issues to management Maintaining production, accuracy, and quality standards while working independently and meeting deadlines Assisting with process improvements, training new staff as needed, and completing required departmental documents accurately This job might be an outstanding fit if you: Hold a high school diploma or GED Have at least six (6) months of alphanumeric data entry experience in a healthcare setting Possess a year or more of claims examining procedural review experience Are familiar with CPT-4, HCPCS, ICD-9 codes, and healthcare correspondence Have experience with on-line data entry systems, such as Macess EXP and FormWorks, and strong PC skills Demonstrate strong attention to detail, problem-solving, and time management skills Can communicate effectively, both verbally and in writing, with appropriate grammar and professionalism Can work independently with minimal supervision, balancing multiple tasks efficiently Are comfortable working on-site, sitting or standing for prolonged periods, and occasionally traveling for meetings or training What happens next Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worryeven if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Document Service Representative today!
Feeling stuck? Put your career in motion with a great, new opportunity. Join the Kelly team as a Document Service Representative to work at a premier healthcare organization in Albany, NY. We're here every step of the way to help you and your career be the best it can be. Bring your energy and expertise. We'll help you get where you want to be. Salary: $21/hour What's a typical day as a Document Service Representative? You'll be: Processing incoming mail for the entire organization, including detailed sorting, batch preparation, and accurate scanning of all claims and correspondence documents Examining, data entering, and re-writing physician, hospital, dental, and pharmacy claims using established policies and medical claims coding guidelines Utilizing FormWorks for OCR error correction, "Key from Image," and key entry on claims and correspondence in accordance with departmental standards Filing images appropriately and routing work items to the correct departments to maintain service level agreements and regulatory compliance Collaborating with Member Services, Provider Services, Claims Operations, and Medical Affairs to resolve claims and correspondence issues Identifying and reporting system, billing, filing, scanning, or workflow issues to management Maintaining production, accuracy, and quality standards while working independently and meeting deadlines Assisting with process improvements, training new staff as needed, and completing required departmental documents accurately This job might be an outstanding fit if you: Hold a high school diploma or GED Have at least six (6) months of alphanumeric data entry experience in a healthcare setting Possess a year or more of claims examining procedural review experience Are familiar with CPT-4, HCPCS, ICD-9 codes, and healthcare correspondence Have experience with on-line data entry systems, such as Macess EXP and FormWorks, and strong PC skills Demonstrate strong attention to detail, problem-solving, and time management skills Can communicate effectively, both verbally and in writing, with appropriate grammar and professionalism Can work independently with minimal supervision, balancing multiple tasks efficiently Are comfortable working on-site, sitting or standing for prolonged periods, and occasionally traveling for meetings or training What happens next Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worryeven if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Document Service Representative today!