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Service Account Coordinator

Catch Vibe Voice, New Orleans, Louisiana, United States, 70123

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Overview Catch Vibe Voice is a service-driven company dedicated to delivering exceptional support experiences through professionalism, attention to detail, and a people-first approach. We pride ourselves on creating an environment where quality service, clear communication, and personal growth go hand in hand. Our team is built on collaboration, reliability, and a shared commitment to excellence.

Job Description We are seeking a detail-oriented and proactive

Service Account Coordinator

to support and manage client accounts while ensuring smooth internal coordination and high service standards. This role is ideal for someone who enjoys working with people, organizing processes, and maintaining strong relationships across departments and clients.

Responsibilities

Serve as a primary point of contact for assigned client accounts

Coordinate service activities and ensure timely follow-up on client requests

Maintain accurate records, reports, and account documentation

Collaborate with internal teams to ensure service expectations are met

Monitor account performance and assist with ongoing service improvements

Support daily operational tasks related to account management

Qualifications

Strong communication and organizational skills

Ability to manage multiple tasks while maintaining attention to detail

Professional attitude with a client-focused mindset

Strong problem-solving and time-management abilities

Comfortable working in a fast-paced, structured environment

Additional Information

Competitive salary ($51,000 – $56,000 annually)

Growth opportunities within the company

Skill development and professional training

Supportive and collaborative work environment

Full-time position with long-term stability

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