Overview
Davis Chevrolet located in Houston, TX is looking for a Business Development Center Representative (BDC) to join our successful team. We are looking for individuals with BDC or Equivalent Call Center Experience and the drive to succeed. We are a family owned dealership that has been in business since 1959, with a fantastic reputation for customer service. We offer competitive compensation and have great benefits that include medical, vision, dental, and 401(k).
Responsibilities
Address incoming sales calls
Email, text, and call customers with information pertaining to their vehicle purchase
Keep up-to-date notes in the CRM
Address customer concerns - Understand and maintain product knowledge
Assist customers with the purchase of a new vehicle
Complete daily work activities
Maintain Customer Satisfaction
Other duties assigned
Qualifications
Previous call center experience is strongly encouraged
Bilingual a plus
Professional appearance
Effective communication skills
Team oriented
Basic computer skills
Team Velocity experience preferred
Compensation and Benefits This is a full-time position with competitive compensation.
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule
9am–6pm, some Saturdays
8-hour shift
Salary $26,960.00 – $55,450.00 per year
Supplemental Pay
Bonus pay
Commission pay
Education
High school or equivalent (Required)
Experience
Sales Experience: 1 year (Preferred)
Customer Service: 1 year (Preferred)
Licenses/ Certifications
Driver's License (Required)
Work Location
One location
Work Remotely
No
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Responsibilities
Address incoming sales calls
Email, text, and call customers with information pertaining to their vehicle purchase
Keep up-to-date notes in the CRM
Address customer concerns - Understand and maintain product knowledge
Assist customers with the purchase of a new vehicle
Complete daily work activities
Maintain Customer Satisfaction
Other duties assigned
Qualifications
Previous call center experience is strongly encouraged
Bilingual a plus
Professional appearance
Effective communication skills
Team oriented
Basic computer skills
Team Velocity experience preferred
Compensation and Benefits This is a full-time position with competitive compensation.
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule
9am–6pm, some Saturdays
8-hour shift
Salary $26,960.00 – $55,450.00 per year
Supplemental Pay
Bonus pay
Commission pay
Education
High school or equivalent (Required)
Experience
Sales Experience: 1 year (Preferred)
Customer Service: 1 year (Preferred)
Licenses/ Certifications
Driver's License (Required)
Work Location
One location
Work Remotely
No
#J-18808-Ljbffr