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Lead Financial Aid Advisor, State Programs

University of Georgia, Athens, Georgia, us, 30604

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Overview

Posting Details Posting Number: S14663P Working Title: Lead Financial Aid Advisor, State Programs Department: VPI-Student Financial Aid About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including the newly established School of Medicine. About the College/Unit/Department: The Office of Student Financial Aid (OSFA) manages and executes the financial aid operations, programs, and processes for the campus. OSFA oversees the administration of federal, state, and institutional aid provided to the UGA student body. OSFA, with approximately 42 employees, is responsible for all financial aid received by the UGA student body in the form of grants, scholarships, loans, and work programs. OSFA annually administers in excess of $500 million in student financial aid for UGA students. OSFA website: https://osfa.uga.edu/ Posting Type: External Retirement Plan: TRS or ORP Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Work Schedule: Monday - Friday, 8:00am - 5:00pm; some evening or weekend hours may be needed. Some travel needed. Advertised Salary: Up To $57,145 Posting Date: 02/03/2026 Open until filled: Yes Closing Date: N/A Proposed Starting Date: 03/01/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu). USG Core Values Statement: Integrity, Excellence, Accountability, and Respect. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2. USG also supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom. Special Instructions to Applicants: See posting for details. Position Information

Classification Title:

Financial Aid Advisor III FLSA:

Exempt FTE:

1.00 Minimum Qualifications:

Bachelor’s degree in a related field or equivalent and 5 years of professional experience Preferred Qualifications:

Prior experience working in Student Financial Aid Position Summary:

Serve as lead financial aid advisor for state student financial aid programs, including the HOPE and Zell Miller scholarship programs. Advise students and parents regarding federal, state, and institutional financial aid in an accurate and efficient manner, and assist with related financial aid application processes. Award, cancel, and revise financial aid awards based on office policies and procedures, and in compliance with applicable rules and regulations. Serve as lead on data reporting and regulatory compliance for all state programs. Remain current regarding federal, state, university, and other financial aid regulations, policies, and procedures. Knowledge, Skills, Abilities and/or Competencies:

Acute attention to detail and deadlines; Strong organizational skills; Ability to multitask with high levels of accuracy; Strong customer service skills; Excellent oral and written communication skills; Strong computer and technology skills Physical Demands:

Climb stairs; Sit for extended periods of time doing computer work; Lift up to 30 pounds; Some evening and weekend work; Some travel for off-campus outreach events Is driving a responsibility of this position?

Yes Is this a Position of Trust?

Yes Does this position have operation, access, or control of financial resources?

Yes Does this position require a P-Card?

No Is having a P-Card an essential function of this position?

No Does this position have direct interaction or care of children under the age of 18 or direct patient care?

No Security Access:

Yes Credit and P-Card policy:

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website. Background Investigation Policy:

Offers of employment are contingent upon completion of a background investigation including criminal background check, confirmation of credentials and employment history reflected in the application materials, and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website. Duties/Responsibilities

- Lead responsibilities (State programs):

Serve as office lead for and maintain commanding knowledge of state systems and the regulations, policies, and procedures governing programs administered by the State of Georgia, as well as other states. Promptly apprise supervisor and senior management of changes in systems and/or regulations/policies affecting the administration of state programs. Maintain current relevant sections of the OSFA Policies and Procedures Manual, and prepare staff training on issues related to state student financial aid. Percentage of time:

25% - Advising and processing:

Advise accurately and efficiently students and parents who call, visit, or email the office regarding financial aid information and processes throughout lifecycle of financial aid application through receipt of aid funds and after. Provide assistance to students, families, and colleagues in completing financial aid processes. Maintain a working knowledge of relevant student information and financial aid processing systems. Maintain privacy and confidentiality of student and family data and information. Maintain security of student records and related information. Percentage of time:

25% - Award processing and compliance:

Accurately award and revise student financial aid in accordance with federal, state, and university policies and procedures. Process and work numerous complex reports; ensure timely completion. Remain current regarding regulations and policies; monitor systems (e.g., BANNER, COD, NSLDS, CHECS) for changes to students\' aid eligibility and revise or cancel awards. Reconcile award discrepancies with Student Accounts and collaborate with UGA departments to resolve issues. Adhere to all statutory, regulatory, and policy guidance. Percentage of time:

30% - Collaboration and outreach:

Collaborate with other employees on office committees regarding policy, procedures, and training opportunities. Participate in professional development activities. Assist with presentations and financial aid outreach events; assist in training new employees (permanent and temporary, including interns and graduate assistants). Percentage of time:

15% - Documentation and professional conduct:

Provide clear and accurate documentation of transactions and communications affecting eligibility and compliance, maintain professional appearance and demeanor, and perform other duties as assigned in support of goals (5%). Percentage of time:

5%

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