Job Responsibilities
Position is responsible for offering quality service to internal and external customers of the Bursar’s Office by providing assistance regarding account details, payments, tax information, deadlines, course registration activity, and other customer needs as they arise; communicating with other areas of the Bursar’s Office, and other university departments and campuses, to provide guidance and accurate information to customers as needed; communicating with customers about outstanding charges/debt; researching receipt information; serving as an information resource for other university offices/departments/campuses as needed; advising and directing customers to appropriate university offices as needed, cashiering; and doing Orientation presentations.
Department:
DAF Bursar's Office
Advertised Salary Range:
Part/Full Time: Full Time
About USC From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. In addition, our Palmetto College campuses enable students to earn associate or bachelor’s degrees through in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Inclusive Excellence Statement Advertised Job Summary Position is responsible for offering quality service to internal and external customers of the Bursar’s Office by providing assistance regarding account details, payments, tax information, deadlines, course registration activity, and other customer needs as they arise; communicating with other areas of the Bursar’s Office, and other university departments and campuses, to provide guidance and accurate information to customers as needed; communicating with customers about outstanding charges/debt; researching receipt information; serving as an information resource for other university offices/departments/campuses as needed; advising and directing customers to appropriate university offices as needed, cashiering; and doing Orientation presentations.
Qualifications Minimum Qualifications (Classified and Unclassified positions)
Experience assisting students, parents and university personnel with account information.
Experience in a high volume call center customer service operations.
Experience in higher education student services, experience with cash handling and financial services operations.
Knowledge/Skills/Abilities
Ellucian Banner applications.
Customer service in higher education institution – working with students, parents, internal and external constituencies
Analyzing information and translating.
Ability to work with diverse groups of people and to maintain positive working relationships.
Job Close Date 03/23/2026
Special Instructions to Applicant Positions Are Advertised For a Minimum Of Five (5) Business Days On Our Job Website. After Five (5) Business Days, Positions Can Be Closed At The Discretion Of The Department At Any Time. This Employment Site Is Updated On a Regular Basis. The Length Of The Recruitment And Screening Process May Vary From Position To Position, Depending Upon a Variety Of Factors. Should Review Of Your Qualifications Result In a Decision To Pursue Your Candidacy, You Will Be Contacted By Phone Or Email. We Are Only Accepting Applications Submitted By March 23, 2026. The University Of South Carolina Offers a Valuable Benefits Package Including But Not Limited To:
Health and Life Insurance
Retirement Programs
Paid Tuition
Dependent Scholarships
Annual Leave
Sick Leave
13 Paid Holidays (including an extended December holiday)
Paid Parental Leave
Professional Development Opportunities
For more information, visit the USC careers page.
EEO Statement The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, sex, gender, gender identity, transgender status, age, color, religion, national origin, disability, sexual orientation, genetics, protected veteran status, pregnancy, childbirth or related medical conditions.
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https://www.jobelephant.com/
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Position is responsible for offering quality service to internal and external customers of the Bursar’s Office by providing assistance regarding account details, payments, tax information, deadlines, course registration activity, and other customer needs as they arise; communicating with other areas of the Bursar’s Office, and other university departments and campuses, to provide guidance and accurate information to customers as needed; communicating with customers about outstanding charges/debt; researching receipt information; serving as an information resource for other university offices/departments/campuses as needed; advising and directing customers to appropriate university offices as needed, cashiering; and doing Orientation presentations.
Department:
DAF Bursar's Office
Advertised Salary Range:
Part/Full Time: Full Time
About USC From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. In addition, our Palmetto College campuses enable students to earn associate or bachelor’s degrees through in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Inclusive Excellence Statement Advertised Job Summary Position is responsible for offering quality service to internal and external customers of the Bursar’s Office by providing assistance regarding account details, payments, tax information, deadlines, course registration activity, and other customer needs as they arise; communicating with other areas of the Bursar’s Office, and other university departments and campuses, to provide guidance and accurate information to customers as needed; communicating with customers about outstanding charges/debt; researching receipt information; serving as an information resource for other university offices/departments/campuses as needed; advising and directing customers to appropriate university offices as needed, cashiering; and doing Orientation presentations.
Qualifications Minimum Qualifications (Classified and Unclassified positions)
Experience assisting students, parents and university personnel with account information.
Experience in a high volume call center customer service operations.
Experience in higher education student services, experience with cash handling and financial services operations.
Knowledge/Skills/Abilities
Ellucian Banner applications.
Customer service in higher education institution – working with students, parents, internal and external constituencies
Analyzing information and translating.
Ability to work with diverse groups of people and to maintain positive working relationships.
Job Close Date 03/23/2026
Special Instructions to Applicant Positions Are Advertised For a Minimum Of Five (5) Business Days On Our Job Website. After Five (5) Business Days, Positions Can Be Closed At The Discretion Of The Department At Any Time. This Employment Site Is Updated On a Regular Basis. The Length Of The Recruitment And Screening Process May Vary From Position To Position, Depending Upon a Variety Of Factors. Should Review Of Your Qualifications Result In a Decision To Pursue Your Candidacy, You Will Be Contacted By Phone Or Email. We Are Only Accepting Applications Submitted By March 23, 2026. The University Of South Carolina Offers a Valuable Benefits Package Including But Not Limited To:
Health and Life Insurance
Retirement Programs
Paid Tuition
Dependent Scholarships
Annual Leave
Sick Leave
13 Paid Holidays (including an extended December holiday)
Paid Parental Leave
Professional Development Opportunities
For more information, visit the USC careers page.
EEO Statement The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, sex, gender, gender identity, transgender status, age, color, religion, national origin, disability, sexual orientation, genetics, protected veteran status, pregnancy, childbirth or related medical conditions.
Copyright Copyright ©2025 Jobelephant.com Inc. All rights reserved.
https://www.jobelephant.com/
#J-18808-Ljbffr