About UofSC
From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four‑year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in‑person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Job Responsibilities Position is responsible for offering quality service to internal and external customers of the Bursar’s Office by providing assistance regarding account details, payments, tax information, deadlines, course registration activity, and other customer needs as they arise; communicating with other areas of the Bursar’s Office, and other university departments and campuses, to provide guidance and accurate information to customers as needed; communicating with customers about outstanding charges/debt; researching receipt information; serving as an information resource for other university offices/departments/campuses as needed; advising and directing customers to appropriate university offices as needed, cashiering; and doing Orientation presentations.
Minimum Qualifications
Experience assisting students, parents and university personnel with account information.
Experience in a high volume call center customer service operations.
Experience in higher education student services, experience with cash handling and financial services operations.
Knowledge, Skills, and Abilities
Ellucian Banner applications.
Customer service in higher education institution – working with students, parents, internal and external constituencies.
Analyzing information and translating.
Ability to work with diverse groups of people and to maintain positive working relationships.
Benefits
Health and Life Insurance
Retirement Programs
Paid Tuition
Dependent Scholarships
Annual Leave
Sick Leave
13 Paid Holidays (including an extended December holiday)
Paid Parental Leave
Professional Development Opportunities
Special Instructions to Applicant Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should the review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by March 23 2026. To apply, please visit: https://apptrkr.com/6908120.
EEO Statement The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, sex, gender, gender identity, transgender status, age, color, religion, national origin, disability, sexual orientation, genetics, protected veteran status, pregnancy, childbirth or related medical conditions.
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Job Responsibilities Position is responsible for offering quality service to internal and external customers of the Bursar’s Office by providing assistance regarding account details, payments, tax information, deadlines, course registration activity, and other customer needs as they arise; communicating with other areas of the Bursar’s Office, and other university departments and campuses, to provide guidance and accurate information to customers as needed; communicating with customers about outstanding charges/debt; researching receipt information; serving as an information resource for other university offices/departments/campuses as needed; advising and directing customers to appropriate university offices as needed, cashiering; and doing Orientation presentations.
Minimum Qualifications
Experience assisting students, parents and university personnel with account information.
Experience in a high volume call center customer service operations.
Experience in higher education student services, experience with cash handling and financial services operations.
Knowledge, Skills, and Abilities
Ellucian Banner applications.
Customer service in higher education institution – working with students, parents, internal and external constituencies.
Analyzing information and translating.
Ability to work with diverse groups of people and to maintain positive working relationships.
Benefits
Health and Life Insurance
Retirement Programs
Paid Tuition
Dependent Scholarships
Annual Leave
Sick Leave
13 Paid Holidays (including an extended December holiday)
Paid Parental Leave
Professional Development Opportunities
Special Instructions to Applicant Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should the review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by March 23 2026. To apply, please visit: https://apptrkr.com/6908120.
EEO Statement The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, sex, gender, gender identity, transgender status, age, color, religion, national origin, disability, sexual orientation, genetics, protected veteran status, pregnancy, childbirth or related medical conditions.
#J-18808-Ljbffr