We’re looking for a dedicated and energetic Customer Service Representative I to join our team in downtown San Francisco. If you have 1+ year of customer service or call center experience and enjoy helping people resolve inquiries quickly and accurately, this is a great opportunity to grow your career in a supportive, fast-paced environment.
What You’ll Do:
Respond to customer inquiries and complaints via phone, email, or in-person
Resolve issues related to claims, benefits, and eligibility
Maintain up-to-date knowledge of assigned plans and company procedures
Meet quality and quantity standards for customer interactions
Perform administrative and clerical tasks as needed
Identify potential problems and escalate to management
What You Bring:
High School Diploma or GED
1+ year of experience in customer service or call center environment
Knowledge of claims processing and healthcare is a plus
Strong work ethic, team-oriented, and high integrity
Clear verbal and written communication skills
Strong organizational and listening skills
Ability to interpret business materials, benefit plans, and regulations
Proficient in MS Word and Excel
Excellent attendance and punctuality
Top performers in this role are strong communicators, adept at aligning diverse stakeholders, and focused on driving measurable delivery outcomes across a complex technical landscape.
If you have an interest in the
Customer Service Representative , please apply now!
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
#J-18808-Ljbffr
What You’ll Do:
Respond to customer inquiries and complaints via phone, email, or in-person
Resolve issues related to claims, benefits, and eligibility
Maintain up-to-date knowledge of assigned plans and company procedures
Meet quality and quantity standards for customer interactions
Perform administrative and clerical tasks as needed
Identify potential problems and escalate to management
What You Bring:
High School Diploma or GED
1+ year of experience in customer service or call center environment
Knowledge of claims processing and healthcare is a plus
Strong work ethic, team-oriented, and high integrity
Clear verbal and written communication skills
Strong organizational and listening skills
Ability to interpret business materials, benefit plans, and regulations
Proficient in MS Word and Excel
Excellent attendance and punctuality
Top performers in this role are strong communicators, adept at aligning diverse stakeholders, and focused on driving measurable delivery outcomes across a complex technical landscape.
If you have an interest in the
Customer Service Representative , please apply now!
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
#J-18808-Ljbffr