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Customer Service Representative

U-Haul, Des Moines, Iowa, United States

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Employer Industry: Moving and Storage Services

Why consider this job opportunity

Salary up to $300 hiring bonus and additional $300 cash bonus upon completion of training

Opportunities for career advancement and growth within the organization

Comprehensive benefits package including health insurance, 401(k) savings plan, and employee stock ownership plan

Supportive team environment with ongoing education through U-Haul University

Flexible work schedule with immediate pay options available

Responsibilities

Assist customers inside and outside a U-Haul center with U-Haul products and services

Use smartphone-based U-Scan technology to manage rentals and inventory

Clean and inspect equipment on the lot, including checking fluid levels

Prepare rental invoices and accept returned equipment

Participate in ongoing continuous education and training programs

Qualifications

Valid driver’s license and ability to maintain a good driving record

High school diploma or equivalent

Ability to perform physical tasks, including moving equipment weighing a minimum of 50 lbs

Willingness to adhere to safety precautions while working around moving parts or machines

Ability to work in various weather conditions and environments

Preferred Qualifications

Previous experience in customer service or retail environments

Familiarity with equipment maintenance or rental services

Certification in forklift operation or willingness to obtain certification

Interest in ongoing personal and professional development

Strong communication and interpersonal skills

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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