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Senior Employee Relations Advisor

Raymond James, St. Petersburg, Florida, United States, 33739

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Job Description Summary The Senior Employee Relations Advisor will serve as a trusted resource for employees and people leaders, providing guidance on workplace policies, conflict resolution, and performance management. This role requires a deep understanding of ER practices, including providing guidance on handling employee conduct, and ensuring compliance with company policies and applicable laws.

Job Description The Senior Employee Relations Advisor will serve as a trusted resource for employees and people leaders, providing guidance on workplace policies, conflict resolution, and performance management. This role requires a deep understanding of ER practices, including providing guidance on handling employee conduct, and ensuring compliance with company policies and applicable laws.

Essential Duties and Responsibilities

Acts as a point of contact for employees and managers, providing guidance and support on employee relations matters such as performance management, disciplinary actions, and conflict resolution

Investigates and recommends appropriate action on moderate to complex associate complaints, issues and concerns

Provides guidance to leaders on the progressive discipline process, consulting on when to issue progressive discipline documents, for issues including, but not limited to, addressing performance gaps, conduct concerns, and other management concerns

Ensures compliance with all applicable federal, state and local laws and regulations

Works collaboratively with the Leave team to facilitate the ADA interactive process with business line People Leaders.

Facilitates training on ER topics such as conflict resolution, addressing performance concerns, and workplace policies

Responsible for managing the termination process, including notification meetings, and facilitating the end-of-leave process.

Maintains accurate and confidential records of employee relations cases and reports trends or recurring issues to HR Business Partners

Administers work rules and monitors their application and enforcement to ensure fairness and consistency

Ability to identify risk on employment matters and partner with internal employment counsel as appropriate

Provides counsel and guidance to managers and associates regarding company policies and procedures

Collaborates with the Employee Relations Director to develop, update, and implement employee relations policies and procedures

Performs other duties and responsibilities as assigned

Knowledge, Skills, and Abilities Knowledge of:

Principles, practices, and procedures of human resources administration associated with exposure to employment law policy and practice.

Microsoft Office Suite and Workday experience is preferred

Qualifications

Bachelor’s degree in Human Resources, Business/Public Administration, or a related field

5+ years of experience in employee relations, HR consulting, or a related role

Strong knowledge of employment laws and regulations (e.g., FMLA, ADA, FLSA, etc.)

Exceptional communication, coaching, conflict resolution, and problem-solving skills

Proven experience conducting investigations and delivering actionable recommendations

Interpreting and applying company policy and applicable rules to issues and problems.

Preparing and delivering clear, effective, and professional presentations.

Ability

Communicate effectively with all levels within the organization.

Practice and promote integrity and ethical behavior.

Demonstrate excellent organizational skills in prioritizing workload in a fast-paced environment with changing deadlines.

Coordinate and lead multiple projects simultaneously.

Demonstrate excellent interpersonal and written/verbal communication skills.

Maintain confidentiality and sensitivity to all issues.

Keep all appropriate parties up to date on decisions, changes, and other relevant information.

Education Bachelor’s: Business Administration, Bachelor’s: Human Resources Management, Bachelor’s: Organizational Behavior Studies

Work Experience General Experience - 3 to 6 years

Certifications Travel Less than 25%

Workstyle Hybrid

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

Grow professionally and inspire others to do the same

Work with and through others to achieve desired outcomes

Make prompt, pragmatic choices and act with the client in mind

Take ownership and hold themselves and others accountable for delivering results that matter

Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

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