Sales Administration & Inside Sales Specialist
Knife River, Boise, Idaho, United States, 83701
Sales Administration & Inside Sales Specialist
At Knife River, we take care of our team because we know it's our people who make us successful. We are one of the 10 largest construction materials producers/contractors in the Country, and we are a PEOPLE-first company. Our team members are the key to our success, and we are committed to giving them the tools, training, and time to do their jobs productively and safely each day. Our goal is to build strong teams that, in turn, build strong communities. We are also a publicly traded company on the NYSE with the ticker symbol KNF and part of the S&P MidCap 400 index. Key Responsibilities
Order & Documentation Review Review customer orders for accuracy and completeness Verify pricing, fees, and product details according to company guidelines Identify and correct order discrepancies before processing Prepare daily reports for the sales team or leadership review Financial & Payment Processing Process customer payments and maintain accurate daily logs Reconcile cash, check, and credit card transactions Balance daily and weekly reports to ensure accuracy Contact customers regarding outstanding balances when required Delivery Ticket & Record Management Review delivery or service documents and note any missing or incomplete records Work with operations staff to resolve documentation issues Organize, scan, and archive records in a timely, consistent manner Inside Sales Support Serve as a point of contact for customers seeking information and coordinate workflow assignments with the Sales Manager Support the sales team with follow-up calls, customer updates, and opportunity tracking Maintain customer account information and ensure data accuracy in internal systems Assist with preparing proposals and sales materials General Administrative Support Maintain organized digital and physical filing systems Assist with setting up new customer accounts or project files Provide general support to the sales team on administrative tasks Take on additional duties as assigned by the Sales Manager Requirements Previous administrative or inside sales experience preferred Strong attention to detail and ability to manage multiple deadlines Excellent communication and customer service skills Strong organizational and follow-through abilities Comfortable working in a fast-paced office environment Experience with business, CRM, or order-entry software is a plus What We Offer Opportunities for professional growth Supportive team environment Hands-on training in sales operations and customer support A role that contributes directly to both sales and operational success Knife River is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, gender identity, sexual orientation, national origin, disability, protected Veteran status or any other protected category under applicable state/federal law. If unable to apply online, mail completed application to: 5450 W Gowen Rd Boise, Idaho 83709
At Knife River, we take care of our team because we know it's our people who make us successful. We are one of the 10 largest construction materials producers/contractors in the Country, and we are a PEOPLE-first company. Our team members are the key to our success, and we are committed to giving them the tools, training, and time to do their jobs productively and safely each day. Our goal is to build strong teams that, in turn, build strong communities. We are also a publicly traded company on the NYSE with the ticker symbol KNF and part of the S&P MidCap 400 index. Key Responsibilities
Order & Documentation Review Review customer orders for accuracy and completeness Verify pricing, fees, and product details according to company guidelines Identify and correct order discrepancies before processing Prepare daily reports for the sales team or leadership review Financial & Payment Processing Process customer payments and maintain accurate daily logs Reconcile cash, check, and credit card transactions Balance daily and weekly reports to ensure accuracy Contact customers regarding outstanding balances when required Delivery Ticket & Record Management Review delivery or service documents and note any missing or incomplete records Work with operations staff to resolve documentation issues Organize, scan, and archive records in a timely, consistent manner Inside Sales Support Serve as a point of contact for customers seeking information and coordinate workflow assignments with the Sales Manager Support the sales team with follow-up calls, customer updates, and opportunity tracking Maintain customer account information and ensure data accuracy in internal systems Assist with preparing proposals and sales materials General Administrative Support Maintain organized digital and physical filing systems Assist with setting up new customer accounts or project files Provide general support to the sales team on administrative tasks Take on additional duties as assigned by the Sales Manager Requirements Previous administrative or inside sales experience preferred Strong attention to detail and ability to manage multiple deadlines Excellent communication and customer service skills Strong organizational and follow-through abilities Comfortable working in a fast-paced office environment Experience with business, CRM, or order-entry software is a plus What We Offer Opportunities for professional growth Supportive team environment Hands-on training in sales operations and customer support A role that contributes directly to both sales and operational success Knife River is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, gender identity, sexual orientation, national origin, disability, protected Veteran status or any other protected category under applicable state/federal law. If unable to apply online, mail completed application to: 5450 W Gowen Rd Boise, Idaho 83709