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The primary role of the Golf Customer Service Representative is to provide guest service at various parts of the operation; bag drop, 18th green and any other surrounding areas. The individual will greet guests and visitors, assist with golf bags upon arrival and departure, and ensure a positive experience for all guests.

","descriptionText","Golf Customer Service Representative - Spyglass Hill (Part Time) Pebble Beach Sales & Business Development Golf Customer Service Representative The primary role of the Golf Customer Service Representative is to provide guest service at various parts of the operation; bag drop, 18th green and any other surrounding areas. The individual will greet guests and visitors, assist with golf bags upon arrival and departure, and ensure a positive experience for all guests.","shortDescription","Golf Customer Service Representative

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Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

","New York, NY","coloredLogo","logoAttachment","Hearst.png","thumbnail","thumbnailAttachment","Hearst_TV_Careers.png","hexCode","#2D75B9","headline","National multimedia company reaching 24 million households","https://production-rails-default.s3.amazonaws.com/uploads/company/logo_attachment/1072/Hearst.png","/companies/hearst-television","https://production-rails-default.s3.amazonaws.com/uploads/company/thumbnail_attachment/1072/Hearst_TV_Careers.png","hasJobSubmission","isSavedJob","similarJobs",[512,520,532,540,552],{"_429":428,"_433":513,"_452":453,"_444":445,"_243":514,"_440":515,"_427":428,"_111":516,"_431":194,"_432":194,"_454":453,"_442":443,"_425":517,"_455":456,"_430":127,"_476":477,"_460":518,"_478":516,"_479":443,"_481":482,"_483":484,"_485":519},["D",1770602400000],"Sales Associate

The Sales Associate is responsible for providing world class service and achieving individual sales by establishing and maintaining guest relationships and working effectively with other team members. Accountable for consistently demonstrating Pebble Be...

","Sales Associate

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PEBBLE BEACH, CA

Director of Food & Beverage Opportunity at Monterey Peninsula Country Club

Monterey Peninsula Country Club is a world‑class, golf‑centric private club renowned for its natural beauty, understated elegance, and exceptional member experience. Guided by visionary leadership and a deep respect for tradition, the Club has established a standard of excellence that remains central to its identity, both now and in the future.

Monterey Peninsula Country Club seeks an accomplished individual to serve as Director of Food & Beverage within a golf‑oriented, member‑focused environment. This rare opportunity represents a significant and career‑defining role for a club leader seeking meaningful impact, visibility, and continued professional growth. The successful candidate will bring a proven track record of results, a passion for hospitality and events, and the leadership presence to earn trust and respect across teams and membership. Leading with curiosity and intention, this individual will listen carefully, ask questions, and gain a deep understanding of the Club’s people, traditions, and expectations, while thoughtfully introducing innovation and creativity that enhance the member experience without compromising the Club’s character. Success will be driven by a strong commitment to team development through mentoring and coaching, a proactive and visible leadership style, and a focus on operational consistency, retention, and collaboration, resulting in a member experience that is thoughtful, welcoming, and reflective of MPCC’s exceptional culture and reputation.

Click here to watch a brief video about this opportunity.

About Monterey Peninsula Country Club\nMonterey Peninsula Country Club is situated at a magnificent meeting of land and sea. Encompassing more than 400 acres of forest and coastal dunes, including over two miles of Pacific Ocean coastline, the Club’s setting is both dramatic and inspiring. For generations, this unparalleled landscape and the Club’s exceptional golf courses have attracted discerning Members seeking an active lifestyle centered on their shared passion for the game of golf, superb dining, and engaging social experiences with family and friends in one of the world’s most beautiful environments.

Founded in 1925, Monterey Peninsula Country Club has a long, proud, and colorful history rooted in vision, tradition, and stewardship. The Club celebrates and treasures its heritage, remaining true to the founder’s original vision, a commitment that has guided the Club for nearly a century. Members enjoy two championship courses, the Shore Course and the Dunes Course, along with the distinctive ambiance of the main clubhouse, the Dunes Shelter, and the Beach House, all of which contribute to a sense of place that is refined, welcoming, and unmistakably special.

Reflecting On The Club’s Heritage, The Sentiments Of The Membership Are Perhaps Best Captured In The Words Of Bing Crosby, Who Once Remarked

“I shall never cease being grateful to that eminent sportsman, Sam Morse, the man whose vision, dedication, and almost religious devotion to quality, tradition, and deep sense of the dramatic made the Monterey Peninsula one of the showplaces of the world. Without Morse, there would be no Pebble Beach, Cypress Point, Monterey Peninsula Country Club, or anything. It would all be Coney Island!”

That enduring devotion to quality, tradition, and thoughtful stewardship continues to define Monterey Peninsula Country Club today.

By the Numbers

1,149 Members, all categories

$475,000 Initiation Fee

55,000 Annual Rounds of Golf

$45M Gross volume

$28M Annual dues volume

$16M Gross Payroll

220 FTE

$6M F&B volume with MPCC unique Member Benefits Pricing

10 Committees, including Compensation, Audit, Budget & Finance, Law & Bylaws, House, Long Range Planning, Golf Activities, Greens, Membership, and Admissions

9 Board Members with 3‑year terms

Average Age of Members is 71

www.mpccpb.org

Director Of Food & Beverage – Position Overview\nThe Director of Food & Beverage reports to the Director of Operations and is responsible for leading, inspiring, and supervising all Food and Beverage personnel, including a team of 10 managers across multiple outlets, some of which require trust, delegation, and oversight without constant physical presence. This leader empowers managers to operate with confidence and accountability, while maintaining a proactive leadership style grounded in visibility, follow through, and the philosophy of “inspect what you expect.” The Director of Food & Beverage ensures that all amenities, facilities, and service activities are delivered in a consistently world class manner, aligned with Monterey Peninsula Country Club’s mission, core values, and established policies and procedures.

Initial Priorities of the New Director of Food & Beverage

Observe, listen, ask questions, and learn about the culture and history of Monterey Peninsula Country Club. Build trust with leadership, staff, and members. Get to know and understand the MPCC operation.

Maintain a highly visible presence and engage in all activities in the facility and foster a caring, trusted rapport with all members. Focus on active listening and develop relationships at all levels.

Create clarity of expectations across all levels of the food and beverage operation to support consistency, alignment, and sustained performance.

Actively monitor all member services to ensure standards of operation constantly meet or exceed the presently established guidelines. Meet with members and follow up with all member issues and suggestions.

Successfully onboard the new Assistant Director of Food & Beverage, layout tasks and priorities for the role.

Host agenda-driven all staff meetings, one‑on‑one leadership meetings, and weekly leadership meetings to ensure continuity, a shared vision, and communication.

Prioritize banquet and event operations, ensuring that the team has the proper support to execute as well as creatively brainstorm opportunities to enhance member social event offerings.

Foster a high level of teamwork, communication, and respect amongst all staff.

Develop and sustain a cohesive, high performing team through coaching, empowerment, and clear expectations.

Partner with the Executive Chef to continue to strengthen front and back of the house operations, through communication, training and team building, ensuring the consistency and quality of the member experience.

Candidate Qualifications

Demonstrated expertise in food and beverage operations, including casual and fine dining, events, and banquet service within multi‑outlet club, resort, or high‑end luxury hospitality environments.

Professional, self‑motivated, and high‑energy leader who embodies the Monterey Peninsula Country Club culture.

Possesses a naturally high degree of emotional intelligence along with positive self‑awareness and social adeptness.

Being respectfully confident and “connected” to the membership and team is critical, as is the ability to work with leadership to deliver a cohesive and inviting club culture and environment.

Possess exceptional advanced planning skills, attention to detail, time management, communication, and organizational skills. Ability to organize and complete work in accordance with established timelines.

Ability to work well under pressure, handling high‑volume activities based on business demands.

Have a passion for providing high‑quality Member service and a commitment to exceeding expectations.

Ability to proactively lead a team with a transparent and uplifting, inspirational style while creating a culture of accountability.

Possesses excellent listening skills as well as verbal and written communication skills to interact professionally with a diverse group of executives, managers, and team members.

Motivated by learning with a desire and passion to lead at a high level.

A respect for the game of golf and an understanding of golf‑centric club culture will be viewed as a strong asset.

Educational And Certification Qualifications

3‑5 years food & beverage management experience in high‑volume club, hotel, or resort and proficiency in managing fine dining, casual dining, and/or banquet events.

A bachelor’s degree is preferred, with a focus on Hospitality Management.

Substantial private club or hospitality experience will be considered in lieu of the degree.

Industry certifications such as CCM are encouraged but not required.

Employment Eligibility Verification\nIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Salary And Benefits\nSalary is open and commensurate with qualifications and experience. The club offers an excellent bonus and benefits package, including association membership. Salary Range: $180,000 – $220,000.

Instructions On How To Apply\nPlease upload your resume and cover letter in the order listed using the link below. When prompted for them during the online application process, you should have your documents fully prepared to attach. Please be sure your image is not on your resume or cover letter; it should be used on your LinkedIn Profile.

Prepare a thoughtful cover letter addressed to Mr. Joe Macke, Director of Operations. Clearly articulate your alignment with this role, why you want to be considered for this position at this stage of your career, and why Monterey Peninsula Country Club and the Pebble Beach, CA area will benefit you, your family, your career, and the Club if selected.

You must apply for this role as soon as possible, but no later than Monday, February 9, 2026. Candidate selections will occur in mid‑February, with the first interviews expected in March 2026 and the second interviews a short time later. The successful candidate should assume their role as soon as possible.

IMPORTANT:

Save your resume and letter in the following manner:

“Last Name, First Name – Resume” &

“Last Name, First Name – Cover Letter – Monterey Peninsula”

These documents should be in Word or PDF format.

Note: Once you complete the application process for this search, you are not able to go back in and add additional documents.

If you have any questions, please email Alice Stevens: alice@kkandw.com

Lead Search Executive\nMarcie Mills, CCM

Search & Consulting Executive

O: 833-KKW-HIRE, ext. 716

M: 484-577-6762

marcie@kkandw.com

Apply for the Monterey Peninsula Country Club Director of Food & Beverage position

#J-18808-Ljbffr\n","Director Of Food & Beverage Position Profile\nMONTEREY PENINSULA COUNTRY CLUB

PEBBLE BEACH, CA

Director of Food & Beverage Opportu...","Director of F&B Monterey Peninsula Country Club",["B","2273706618"],"/jobs/2273706618-director-of-fb-monterey-peninsula-country-club","/jobs?keyword=Director+of+F%26B+Monterey+Peninsula+Country+Club",{"_429":428,"_433":541,"_452":453,"_444":542,"_243":543,"_440":544,"_427":428,"_111":545,"_431":194,"_432":194,"_454":453,"_442":443,"_425":546,"_455":547,"_430":115,"_476":548,"_460":549,"_478":545,"_479":443,"_481":550,"_483":484,"_485":551},["D",1769374800000],"Northern California Golf Association and Poppy Holding Inc.","Overview

Poppy Hills Golf Course was originally built in 1986 and renovated in 2014. It was the first course in the United States to be owned and operated by an amateur golf association, currently serving as the headquarters and tournament home of the NCGA. The course combines design, conditioning, hospitality, and landscape, with views of Monterey Bay and opportunities to observe local wildlife in the Del Monte Forest.\nThe Player Ambassador & Starter position is expected to inform guests of on-course expectations while playing Poppy Hills to improve their overall experience. This role fosters a welcoming atmosphere, shares pertinent daily information, encourages maintenance practices, and maintains punctual start times and pace of play. The position will be assigned Starter responsibilities on the 1st or 10th tee as needed and/or Player Ambassador responsibilities on the golf course as needed for the operation.\nDuties And Responsibilities

Provide friendly, welcoming and professional first interaction with all players.\nWelcome all players to the facility and introduce yourself as the Player Ambassador or Starter.\nRun the starting tee efficiently, ensuring players receive all pertinent information for the day and pace of play.\nOffer course information, guidance, and policies prior to players teed off.\nMonitor pace of play and maintain a positive tone that emphasizes service as a Player Ambassador.\nHelp all groups finish play in a timely manner while enhancing the player experience.\nOffer on-course assistance to players as needed (e.g., forecaddie, raking bunkers, spotting balls) to help maintain pace and enjoyment.\nMaintain continuous contact with the golf professional staff regarding pace conditions, group interaction, and any other issues.\nPromote an operation that is run in a safe and secure manner.\nOther duties as assigned, including special projects.\nRequirements

REQUIRED QUALIFICATIONS:\nFundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations\nGood communication skills both verbally and in writing\nAbility to communicate in the English language\nExcellent customer service skills and the ability to work with people from a diverse range of backgrounds\nAbility to apply common sense understanding to complete instructions furnished in written, oral, or diagram form\nAbility to read and interpret documents such as safety rules, operating and maintenance instructions\nWork Schedule

Individual shifts will vary, but standard hours begin one (1) hour before the first tee time and shifts end as late as the final tee time of the day\nMust be able and willing to work one (1) closing Player Ambassador shift every two (2) week period\nCompensation And Benefits

This is a full-time, Non-Exempt position, with a starting salary of $16.90 per hour. Some clothing will be provided, with the employee expected to source and maintain a high standard of attire at all times. Participation in the company’s 401k plan after thirty days of employment. Sick leave, holidays, meals, and golf benefits also included.

#J-18808-Ljbffr\n","Overview

Poppy Hills Golf Course was originally built in 1986 and renovated in 2014. It was the first course in the United States to be ow...","Player Ambassador & Starter (Poppy Hills Golf Course)",["B","2285980986"],"Work at Northern California Golf Association and Poppy Holding Inc.","17 days ago","/jobs/2285980986-player-ambassador-starter-poppy-hills-golf-course","/jobs?keyword=Northern+California+Golf+Association+and+Poppy+Holding+Inc.","/jobs?keyword=Player+Ambassador+%26+Starter+%28Poppy+Hills+Golf+Course%29",{"_429":428,"_433":553,"_452":453,"_444":554,"_243":555,"_440":556,"_427":428,"_111":557,"_431":194,"_432":194,"_454":453,"_442":558,"_425":559,"_455":560,"_430":118,"_476":561,"_460":562,"_478":557,"_479":558,"_481":563,"_483":564,"_485":565},["D",1770512400000],"Trump Organization","First Assistant Golf Professional

As a First Assistant Golf Professional, you will strive to ensure each golfer has a flawless golf experience, from arrival to departure. All guests should be provided a warm welcome upon first contact and our luxury service standards should continue throughout their stay. The First Assistant Golf Professional works alongside all other resort team members to ensure the golf operation runs smooth while consistently seeking to improve the overall guest and member golf experience.\nExamples of duties:\nEssential functions:\nInterviews, hires, trains, directs and supervises staff for the purpose of delivering 5 star customer service as well as a high quality golf experience.\nOversees the scheduling to ensure proper coverage is maintained based on the volume of play and groups. Establishes customer service standards, opening & closing checklists and ensures that the proper LSOP's are followed for each area. Establishes opening and closing checklists, LSOP's and provides daily/weekly audits.\no Concessions Team (supervisors, stock room staff and beverage cart attendants)\no Tournament Coordinators\no Rangers/Starters/Concierge (supervisor + staff)\no Driving range operation (supervisor + staff) Oversees the practice facility operation. Establishes effective driving range rotation on the grass to maximize the usage.\no Caddie Program (caddie master & caddies). Provides direction, standards, rules, regulations and training to the caddies program. Ensures total golf operation can effectively communicate the price structure for caddies and the role of what each caddie service provides.\nManages and maintains Golf Cart Fleet and Cart Barn and is directly responsible to oversee the relationship with the golf car maintenance company. Is responsible for the inventory control of the rental fleet and maintains to a par level.\nDisplay a professional appearance and attitude, and remain courteous to guests at all times.\nPerform efficiently and effectively the opening and closing golf operation procedures daily to ensure a well maintained and tight operation.\nProvide a warm welcome to all golf members and guests and immediately inquire as to how we can offer assistance or support.\nAct as a leader on the golf professional teams an act as a liaison between the different departments.\nWork with management to identify areas of service opportunities and develop plans to execute.\nEnsure you and your team can provide directions to the first tee, driving range, putting greens, RSGPC, Spa, restrooms, membership clubhouse, restaurants, meeting rooms.\nSpeak with others using clear and professional language.\nDevelop and maintain positive working relationships with all others in the retail and golf operations.\nMaintain cleanliness of the outside operation to perimeter golf shop patio area and Blue Monster Shop, cart staging area, putting green, first tees of courses, cart barn, bag room, etc.\nProfessionally wear assigned uniform.\nPerform any number of reasonable requests by management which the associate is capable of performing to enhance the golf operation and retail experience.\nOther:\nDue to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel.\nRegular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.\nDue to the industry, that we are in a need will occur for each associate to provide \"Lateral Service\". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained.\nSupportive functions:\nIn addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.\nPotential areas of support may include GBS, starter/ranger, concierge, driving range, concessions.\nSafety requirements:\nPersonal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.\nPhysical requirements:\nFrequency key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours\nPhysical activity frequency:\nSitting Occasional\nWalking Frequent\nClimbing Rare\nCrouching/Bending/Stooping Frequent\nReaching Frequent\nPushing/Pulling Occasional\nNear vision Constant\nFar vision Constant\nHearing Constant\nTalking Constant\nLifting/Carrying (up to 50 lbs) Frequent\nOther duties:\nAssimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.\nQualification standards:\nClass A PGA Professional\nEducation:\nHigh School diploma or equivalent.\nExperience:\n2-3 years in golf operations\nGrooming/Uniforms:\nAll employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.\nNotice:\nThe hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

","First Assistant Golf Professional

As a First Assistant Golf Professional, you will strive to ensure each golfer has a flawless golf experi...","Resort First Assistant Golf Professional","Daytona Beach, Florida, United States, 32122",["B","2482866790"],"Work at Trump Organization","4 days ago","/jobs/2482866790-resort-first-assistant-golf-professional","/jobs?keyword=Trump+Organization","/jobs?location=Daytona+Beach%2C+Florida%2C+United+States%2C+32122","/jobs?keyword=Resort+First+Assistant+Golf+Professional","actionData","errors"]