Overview
Under the direction of the Director of Credit and Collections, the Credit Specialist is responsible for assisting with all assigned customer needs related to credit. The position monitors customer accounts to ensure they are within credit lines and terms, researches and reconciles accounts to resolve issues and contacts customers regarding past due invoices. Responsible for making credit recommendations. Responsibilities
Monitor accounts receivable and payment patterns; proactively work with sales and management to ensure customers adhere to their credit line and terms Reconcile accounts. Research issues by contacting sales person, plant, and customer to resolve issues, and compile information to present to the customer in a clear and concise manner Based on research results, perform reconciling tasks such as issuing corrective invoices, entering accounting system adjustments, processing debit and credit memos, etc. Daily phone communication with plants, sales and customers to discuss claims, match customer debits to return authorizations, inform customer why claims may not be accepted, research short pays to verify/deny issues, and write up claims for processing Contact customers to collect past due invoices, resolve invoice issues, and provide proof of delivery Participate in regular credit meetings with senior management Travel to various plant locations or customer locations as circumstances dictate Complete various clerical duties and special projects as needed Obtain Dun & Bradstreet reports and supplier references on new customers and make recommendations on credit limit and terms as needed Other duties as required Knowledge, Skills and Abilities
Strong analytical problem-solving ability, including research to determine root causes Excellent time management skills, including organization Excellent communication skills, both internally and externally and ability to participate actively in meetings with Sr. Management Self-starter with ability to work independently Ability to recognize accounts starting to exhibit negative trends Ability to meet deadlines and handle high volume Must be a team player with excellent inter-personal skills Proficient in Microsoft Office (particularly Excel) and Outlook Reasonable accommodations may be made to those who are able to perform the essential duties of the job. Education and Experience
An Associate’s degree or higher in Accounting, Finance, Economics or a related field is preferred. Formal education may be substituted with experience and training when competency in the position is demonstrated. Working Conditions
This work is performed in an office setting with minimal to moderate noise due to computers, printers, and people. Steel Technologies is a safety-sensitive workplace. All employment offers are contingent upon results of a 10-panel drug screening, including marijuana. What we can offer
Insurance: Affordable plans for medical, dental, vision, and wellbeing on the first day of the month following your start date Employer-Paid dental with available Buy-up options Free MDLive Telehealth Services through our Medical Plan Competitive Wellness Program, providing up to 100% discount on medical premiums Employer-Paid Short-Term and Long-Term Disability with Buy-up options Supplemental Accident Insurance through Allstate for additional coverage on accidents, cancer, and long-term care Employer-Paid Life Insurance Teammate Assistance Program (TAP) which offers professional assistance for Counseling, Financial, Legal and Family services Work-Life Balance: Paid Time Off 9 Paid Holidays starting day one! Bonus Paid Floating Holiday in recognition of the diversity of our team Financial: 401(k) after 60 days of employment + competitive match up to 4.5% after one year Pretax Health Savings Account Pretax Flexible Spending Account Paid bi-weekly Quarterly bonus based on company performance Career Growth: Tuition reimbursement is available for job related courses to further your education, with up 100% paid tuition for maintenance-related coursework and certifications Skill Development Programs Learning Management System Promotional Opportunities Local Perks & Discounts: Dress for your day! Teammate referral bonus Boot and Glasses Allowance after 60 days of employment Teammates appreciation activities Steel Technologies is an equal opportunity employer and considers all qualified applicants without regard to any classification protected by federal, state and/or local law.
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Under the direction of the Director of Credit and Collections, the Credit Specialist is responsible for assisting with all assigned customer needs related to credit. The position monitors customer accounts to ensure they are within credit lines and terms, researches and reconciles accounts to resolve issues and contacts customers regarding past due invoices. Responsible for making credit recommendations. Responsibilities
Monitor accounts receivable and payment patterns; proactively work with sales and management to ensure customers adhere to their credit line and terms Reconcile accounts. Research issues by contacting sales person, plant, and customer to resolve issues, and compile information to present to the customer in a clear and concise manner Based on research results, perform reconciling tasks such as issuing corrective invoices, entering accounting system adjustments, processing debit and credit memos, etc. Daily phone communication with plants, sales and customers to discuss claims, match customer debits to return authorizations, inform customer why claims may not be accepted, research short pays to verify/deny issues, and write up claims for processing Contact customers to collect past due invoices, resolve invoice issues, and provide proof of delivery Participate in regular credit meetings with senior management Travel to various plant locations or customer locations as circumstances dictate Complete various clerical duties and special projects as needed Obtain Dun & Bradstreet reports and supplier references on new customers and make recommendations on credit limit and terms as needed Other duties as required Knowledge, Skills and Abilities
Strong analytical problem-solving ability, including research to determine root causes Excellent time management skills, including organization Excellent communication skills, both internally and externally and ability to participate actively in meetings with Sr. Management Self-starter with ability to work independently Ability to recognize accounts starting to exhibit negative trends Ability to meet deadlines and handle high volume Must be a team player with excellent inter-personal skills Proficient in Microsoft Office (particularly Excel) and Outlook Reasonable accommodations may be made to those who are able to perform the essential duties of the job. Education and Experience
An Associate’s degree or higher in Accounting, Finance, Economics or a related field is preferred. Formal education may be substituted with experience and training when competency in the position is demonstrated. Working Conditions
This work is performed in an office setting with minimal to moderate noise due to computers, printers, and people. Steel Technologies is a safety-sensitive workplace. All employment offers are contingent upon results of a 10-panel drug screening, including marijuana. What we can offer
Insurance: Affordable plans for medical, dental, vision, and wellbeing on the first day of the month following your start date Employer-Paid dental with available Buy-up options Free MDLive Telehealth Services through our Medical Plan Competitive Wellness Program, providing up to 100% discount on medical premiums Employer-Paid Short-Term and Long-Term Disability with Buy-up options Supplemental Accident Insurance through Allstate for additional coverage on accidents, cancer, and long-term care Employer-Paid Life Insurance Teammate Assistance Program (TAP) which offers professional assistance for Counseling, Financial, Legal and Family services Work-Life Balance: Paid Time Off 9 Paid Holidays starting day one! Bonus Paid Floating Holiday in recognition of the diversity of our team Financial: 401(k) after 60 days of employment + competitive match up to 4.5% after one year Pretax Health Savings Account Pretax Flexible Spending Account Paid bi-weekly Quarterly bonus based on company performance Career Growth: Tuition reimbursement is available for job related courses to further your education, with up 100% paid tuition for maintenance-related coursework and certifications Skill Development Programs Learning Management System Promotional Opportunities Local Perks & Discounts: Dress for your day! Teammate referral bonus Boot and Glasses Allowance after 60 days of employment Teammates appreciation activities Steel Technologies is an equal opportunity employer and considers all qualified applicants without regard to any classification protected by federal, state and/or local law.
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