A healthcare services provider is seeking an Associate Director of Customer Service & Retention in Rhode Island. This role involves driving customer retention strategies and overseeing operational excellence within a fast-paced environment. Required qualifications include a Bachelor's degree and 5+ years in customer support management, with a proven track record of achieving strategic goals. The position offers a salary range of $115,200 - $158,400 per year, with bonus incentives and comprehensive benefits.
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