A leading software firm located in Boston seeks a Senior Account Manager to enhance client relationships and manage enterprise accounts across North America. This role involves driving growth through upselling, managing renewals, and collaborating with cross-functional teams. Candidates should possess over 3 years of experience in customer success or account management within enterprise software and demonstrate strong communication and problem-solving skills. A successful candidate will thrive in a fast-paced environment and bring tech-savviness along with CRM expertise.
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