Entry-Level IT Service Desk Analyst: Windows & Cloud

A global technology firm in Mesa, AZ is seeking a Service Desk Support Analyst to provide first-level technical support in IT environments. The role involves managing incidents using ITIL practices, troubleshooting Windows and cloud access, while emphasizing professional customer service. Candidates should have a Bachelor's degree in Computer Science or related fields, along with experience in ServiceNow and strong analytical skills. The position offers an annual salary starting at $45,000 and various benefits including medical and paid holidays. #J-18808-Ljbffr