Branch Customer Relations Assistant

Are you passionate about libraries and providing excellent customer service? Gail Borden Public Library is seeking a dedicated Branch Assistant to join our versatile, cross-trained team! The successful individual in this position will be a reliable, motivated, and energetic team player. This role is crucial in maintaining the smooth operation of our library and ensuring a positive experience for all patrons. In this role you will: Search for books, audiobooks, DVDs, and other materials using the library’s online catalog. Provide basic readers’ advisory and reference assistance to customers. Assist customers with registering new library cards, placing holds, and checking out materials. Handle materials by performing check-in and shelving. Assist customers with computer applications, printing, self-check, DVD dispenser, laptop dispenser, eReaders, and other mobile devices. Qualifications: High school diploma or equivalent. Previous customer service experience preferred. Knowledge and experience with basic computer applications and mobile devices. Bilingual English/Spanish language skills a plus. Must have reliable transportation to be able to work at the South Elgin Branch and Rakow Branch. How to Apply

Please review the full job description and consider joining our team! Click

here

to download the Employment Application and save it as a pdf file. Submit the Employment Application, a cover letter,

and

a resume tojobs@gailborden.info . Please click here for benefit information.* The Gail Borden Public Library, 270 N Grove Ave., Elgin, IL 60120 The Gail Borden Public Library, Kane County Hours

18 hours per week – split between both Branch locations. Schedule includes weekday, evening, and weekend hours. $18.00 per hour. See below for benefit information*

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