Business Development Center Representative
Universal Mitsubishi, Claremont, California, United States, 91711
Mazda ofClaremont is Growing — Join Our Team as a Sales and Service BDC Advisor!
Mazda of Claremont is expanding and we’re looking for motivated, customer-focused
Business Development Center (BDC) Advisors
to join our winning team. If you enjoy engaging with customers, building relationships, and being part of a fast-paced dealership environment, this is a great opportunity to grow your career with a top-performing Mazda store.
Compensation & Benefits
Starting pay: $18/hour
Bonus opportunities
Medical, Dental & Vision Insurance
Life Insurance
Paid Vacation
Paid Training
Employee discounts on products and services
Key Responsibilities
Answer inbound customer calls and set sales appointments
Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
Provide customers with initial vehicle and product information
Present initial financing options based on customer needs
Follow up with leads that are not appointment-ready or who have no-showed
Maintain accurate daily activity in the CRM system
Participate in team meetings and process development sessions
Work collaboratively with sales teams and dealership leadership to deliver an excellent customer experience
Qualifications
At least
one year of customer service experience (AUTOMOTIVE BUSINESS PREFERRED)
Strong communication and people skills
Positive, hardworking, and professional attitude
Prompt, courteous, and dependable
Comfortable with computers and CRM systems
Team-oriented with a desire to learn and improve
Why Mazda ofClaremont? We believe in growth, teamwork, and delivering an exceptional experience to every customer. You’ll receive hands‑on training, leadership support, and the opportunity to build a long‑term career in automotive retail.
Mazda of Claremont is an Equal Opportunity Employer. We prohibit discrimination or harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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Business Development Center (BDC) Advisors
to join our winning team. If you enjoy engaging with customers, building relationships, and being part of a fast-paced dealership environment, this is a great opportunity to grow your career with a top-performing Mazda store.
Compensation & Benefits
Starting pay: $18/hour
Bonus opportunities
Medical, Dental & Vision Insurance
Life Insurance
Paid Vacation
Paid Training
Employee discounts on products and services
Key Responsibilities
Answer inbound customer calls and set sales appointments
Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
Provide customers with initial vehicle and product information
Present initial financing options based on customer needs
Follow up with leads that are not appointment-ready or who have no-showed
Maintain accurate daily activity in the CRM system
Participate in team meetings and process development sessions
Work collaboratively with sales teams and dealership leadership to deliver an excellent customer experience
Qualifications
At least
one year of customer service experience (AUTOMOTIVE BUSINESS PREFERRED)
Strong communication and people skills
Positive, hardworking, and professional attitude
Prompt, courteous, and dependable
Comfortable with computers and CRM systems
Team-oriented with a desire to learn and improve
Why Mazda ofClaremont? We believe in growth, teamwork, and delivering an exceptional experience to every customer. You’ll receive hands‑on training, leadership support, and the opportunity to build a long‑term career in automotive retail.
Mazda of Claremont is an Equal Opportunity Employer. We prohibit discrimination or harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
#J-18808-Ljbffr