Overview
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in innovative businesses and create career opportunities across locations and disciplines. We are at the forefront of change and move at a fast pace, powered by our people who bring cutting-edge products and services to life for millions of customers daily. If you share a passion for teamwork and a vision to revolutionize industries, consider fast-forwarding your career at Comcast. Job Summary : $25.69+ Hourly (Base $18.00/hour + Targeted Commission) Who We Are Great Places to Work named Comcast NBCUniversal one of its ‘100 Best Companies to Work For’ For the sixth time, Comcast is named a Top Company in the U.S. by LinkedIn Comcast named a top 20 company on DiversityInc’s ‘Top 50’ List Responsibilities
Work directly with customers in a retail location, evaluating potential product needs and making appropriate recommendations. Provide outstanding customer service in all interactions. Help customers interpret and clarify account statements and pay bills in the store. Answer questions on current or new services, make changes to account data, upgrade service levels, and process general service requests. Act as brand ambassador to promote Comcast/Xfinity products. Maintain expert-level understanding and passion around technology, especially Comcast products and services. Maintain detailed sales product knowledge, including competitive information. Meet goals and metrics. Contribute to a fun and competitive environment that connects products and services to customers’ everyday lives. What You Will Need To Have
High School Diploma or equivalent Generally 2-5 years related experience; consumer electronics/wireless retail sales experience preferred Ability to work a full-time, flexible schedule including evenings, weekends, holidays Regular, consistent, and punctual attendance Ability to carry and/or lift 25-pound boxes and to stand and move about the store constantly Perks And Benefits
Medical, Dental, and Vision coverage Comcast XFINITY courtesy services & employee discounts Discount tickets to Universal Resorts Paid Parental leave Tution reimbursement Paid Time Off 401K Savings Plan – with up to 6% dollar-to-dollar matching …and more Employees At All Levels Are Expected To
Understand our Operating Principles and apply them to your work Own the customer experience and promote seamless digital options Be an enthusiastic learner and advocate of our technology and services Win as a team by collaborating and sharing ideas Be active in the Net Promoter System — gather feedback to improve customer outcomes Drive results and growth Support a culture of inclusion in how you work and lead Do what’s right for each other, customers, investors and communities Disclaimer
This information describes the general nature and level of work performed by employees in this role. It is not intended to be an exhaustive list of duties, responsibilities, and qualifications. Comcast is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by law. Skills
Customer-focused; Workplace organization; Persuasion; Teamwork; Technical knowledge; Self-motivation; Critical thinking; Problem solving; Communication; Resilience; Professional integrity Salary
Base Pay: $18.00 Total Target Compensation (Base Pay plus Targeted Commission): $25.69 Education
High School Diploma / GED
#J-18808-Ljbffr
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in innovative businesses and create career opportunities across locations and disciplines. We are at the forefront of change and move at a fast pace, powered by our people who bring cutting-edge products and services to life for millions of customers daily. If you share a passion for teamwork and a vision to revolutionize industries, consider fast-forwarding your career at Comcast. Job Summary : $25.69+ Hourly (Base $18.00/hour + Targeted Commission) Who We Are Great Places to Work named Comcast NBCUniversal one of its ‘100 Best Companies to Work For’ For the sixth time, Comcast is named a Top Company in the U.S. by LinkedIn Comcast named a top 20 company on DiversityInc’s ‘Top 50’ List Responsibilities
Work directly with customers in a retail location, evaluating potential product needs and making appropriate recommendations. Provide outstanding customer service in all interactions. Help customers interpret and clarify account statements and pay bills in the store. Answer questions on current or new services, make changes to account data, upgrade service levels, and process general service requests. Act as brand ambassador to promote Comcast/Xfinity products. Maintain expert-level understanding and passion around technology, especially Comcast products and services. Maintain detailed sales product knowledge, including competitive information. Meet goals and metrics. Contribute to a fun and competitive environment that connects products and services to customers’ everyday lives. What You Will Need To Have
High School Diploma or equivalent Generally 2-5 years related experience; consumer electronics/wireless retail sales experience preferred Ability to work a full-time, flexible schedule including evenings, weekends, holidays Regular, consistent, and punctual attendance Ability to carry and/or lift 25-pound boxes and to stand and move about the store constantly Perks And Benefits
Medical, Dental, and Vision coverage Comcast XFINITY courtesy services & employee discounts Discount tickets to Universal Resorts Paid Parental leave Tution reimbursement Paid Time Off 401K Savings Plan – with up to 6% dollar-to-dollar matching …and more Employees At All Levels Are Expected To
Understand our Operating Principles and apply them to your work Own the customer experience and promote seamless digital options Be an enthusiastic learner and advocate of our technology and services Win as a team by collaborating and sharing ideas Be active in the Net Promoter System — gather feedback to improve customer outcomes Drive results and growth Support a culture of inclusion in how you work and lead Do what’s right for each other, customers, investors and communities Disclaimer
This information describes the general nature and level of work performed by employees in this role. It is not intended to be an exhaustive list of duties, responsibilities, and qualifications. Comcast is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by law. Skills
Customer-focused; Workplace organization; Persuasion; Teamwork; Technical knowledge; Self-motivation; Critical thinking; Problem solving; Communication; Resilience; Professional integrity Salary
Base Pay: $18.00 Total Target Compensation (Base Pay plus Targeted Commission): $25.69 Education
High School Diploma / GED
#J-18808-Ljbffr