Luxury Showroom Sales Associate
Sub-Zero, Wolf, and Cove Scottsdale, Chicago, Illinois, United States, 60290
Overview
Sub-Zero Group Midwest , a distributor of high-end luxury appliances, seeks a Showroom Sales Associate for our Chicago, IL showroom. This role provides a best-in-class appliance consultation and shopping experience. The Showroom Sales Associate executes the showroom sales process with the goal of building a value-added relationship with the consumer through each phase of their project. This includes overseeing and managing the consumer’s hand-off to the retail channel. This role is ideal for someone who thrives in a client-facing environment and is passionate about delivering exceptional service and product expertise.
Responsibilities
Executing the appointment setting process for the showroom including the pre-visit interview
Providing an exceptional, engaging and value-added showroom consultation for customers, whether it be a planned visit or walk-in
Supporting customers via telephone, booking appointments, sharing information and uncovering their needs
Partnering with dealers and trade professionals to build trust and mutually beneficial relationships
Maintaining a beautiful and comfortable work environment, for both your team and guests
Executing a seamless retail hand-off and positive customer experience between showroom visit and product installation
Partnering with the Showroom Manager to ensure consistent high-quality service and follow-up, incorporating feedback and taking initiative in developing ongoing product knowledge
Supporting promotional showroom activity/events and overall operations
Maintaining positive long-term customer relationships; follow up with clients encouraging additional referral leads and repeat business
Participating in on-going product knowledge and training
Being an organized, efficient and a conscientious team member
Able to work M-F and rotating Saturdays
Qualifications This position requires a pre-employment drug test and background check, which will be administered after a conditional job offer is extended. A negative drug test result is required for employment. Refusal to take the test or a positive result may disqualify a candidate from further consideration. All drug testing will be conducted in accordance with federal and state laws. A background check will be performed and will be conducted per FCRA standards with consent.
We Value Our Employees By Providing
Competitive compensation and bonus based on skills; hourly range is $31.06 to $36.50 per hour along with quarterly bonus opportunity based on performance KPIs
Industry leading health, dental, and vision plans
Generous 401(k) savings and profit sharing
Education assistance and internal training programs
Maternity & paternity leave
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Responsibilities
Executing the appointment setting process for the showroom including the pre-visit interview
Providing an exceptional, engaging and value-added showroom consultation for customers, whether it be a planned visit or walk-in
Supporting customers via telephone, booking appointments, sharing information and uncovering their needs
Partnering with dealers and trade professionals to build trust and mutually beneficial relationships
Maintaining a beautiful and comfortable work environment, for both your team and guests
Executing a seamless retail hand-off and positive customer experience between showroom visit and product installation
Partnering with the Showroom Manager to ensure consistent high-quality service and follow-up, incorporating feedback and taking initiative in developing ongoing product knowledge
Supporting promotional showroom activity/events and overall operations
Maintaining positive long-term customer relationships; follow up with clients encouraging additional referral leads and repeat business
Participating in on-going product knowledge and training
Being an organized, efficient and a conscientious team member
Able to work M-F and rotating Saturdays
Qualifications This position requires a pre-employment drug test and background check, which will be administered after a conditional job offer is extended. A negative drug test result is required for employment. Refusal to take the test or a positive result may disqualify a candidate from further consideration. All drug testing will be conducted in accordance with federal and state laws. A background check will be performed and will be conducted per FCRA standards with consent.
We Value Our Employees By Providing
Competitive compensation and bonus based on skills; hourly range is $31.06 to $36.50 per hour along with quarterly bonus opportunity based on performance KPIs
Industry leading health, dental, and vision plans
Generous 401(k) savings and profit sharing
Education assistance and internal training programs
Maternity & paternity leave
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