
Senior Customer Success Advocate — Remote & Retention Lead
Lumen, Springfield, Illinois, us, 62777
A technology and communications provider is seeking a Customer Success Advocate Sr to manage Inside and Mid-Market customer accounts. This role emphasizes revenue retention, mentorship, and engagement in strategic projects, requiring over 5 years of experience in customer success or account management. Ideal candidates should possess strong analytical skills and a bachelor's degree in a related field. The position is based in Springfield, Illinois, with a competitive salary range reflecting local market conditions.
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