Senior Customer Success Advocate — Remote & Retention Lead

A leading communications company is looking for a Customer Success Advocate Sr. to enhance customer retention and engagement within Inside and Mid-Market accounts. Responsibilities include mentoring team members, managing complex account renewals, and implementing customer success plans. Ideal candidates should have over 5 years' experience in customer success and a bachelor's degree in a related field. The role is critical to maintaining revenue while ensuring customer satisfaction and success. #J-18808-Ljbffr